Principal UX Design Researcher, Amazon Industrial Robotics
About the Role
Amazon Industrial Robotics is seeking exceptional talent to help develop the next generation of advanced robotics systems that will transform automation at Amazon's scale. We're building revolutionary robotic systems that combine cutting-edge AI, sophisticated control systems, and advanced mechanical design to create adaptable automation solutions capable of working safely alongside humans in dynamic environments. This is a unique opportunity to shape the future of robotics and automation at an unprecedented scale, working with world-class teams pushing the boundaries of what's possible in robotic manipulation, locomotion, and human-robot interaction.
Responsibilities
- Define and evaluate the customer experience for our products from the Industrial Design perspective
- Work closely with the design team to help create and evaluate concepts by prioritizing research questions based on analysis of current knowledge, project goals, and identified risks
- Identify the best methods with consideration for timeline and resources, taking a creative and nimble approach while weighing potential impact to data quality
- Ensure conclusions from Design Research are reliably and adequately supported by evidence
- Perform data analysis to determine key findings and recommendations, and identify when additional data is needed
- Run a broad range of research programs to help align design and experience with user needs, ranging from large contextual investigations to focused technology evaluations
- Work on multiple or overlapping projects requiring challenging methodologies, often in multiple or international locations, and often working with outside suppliers of research
- Translate data and findings into compelling written presentations and useful design inspiration
- Act as a liaison to the Product Management, Digital User Experience, and Marketing groups to collaborate and coordinate design research with other groups' research
- Leverage design research, traditional market research, and business requirements into defining compelling and successful digital hardware product experiences
Basic Qualifications
- Experience in quantitative and qualitative research
- Bachelor's degree
- Expert in User-Centered Design methodologies, including need finding interviews, contextual inquiry, heuristic analyses, user testing, and iterative design cycles
- Proven experience scoping and leading research programs, teams and vendors
- Experience working closely with Industrial Design and Interaction Design disciplines
- Human-Computer Interaction (HCI, or equivalent) research expertise in Social and Cognitive Sciences, applied to studying how people interact through and with computers and new devices
- Exceptional presentation, communication and collaboration skills including proficiency in Microsoft Office products PowerPoint and Word
Preferred Qualifications
- Knowledge of Adobe Photoshop, Illustrator, InDesign, Flash, and other design tools at an advanced level
- Master's degree or above in an advanced technical degree field
- Experience in Human Factor/Ergonomic design and test methodologies
Pay
USA, MA, N.Reading - 172,800.00 - 233,800.00 USD annually. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.
Benefits
- Health insurance (medical, dental, vision, prescription)
- Basic Life & AD&D insurance and option for Supplemental life plans
- EAP, Mental Health Support, Medical Advice Line
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off
- Parental leave