Sr. Product Designer, Amazon Robotics

About the role

The Sr. Product Designer will lead the design of experiences that span the digital and physical worlds, from the screen-based tools technicians use to diagnose robotic systems, to the physical touchpoints, labels, and spatial workflows they navigate on the fulfillment center floor.

Responsibilities

• Design across the digital-physical spectrum including screen-based diagnostic tools, hardware interface panels, and spatial wayfinding.
• Define interaction models for complex, data-rich interfaces optimized for gloved hands.
• Create scalable mechanisms and reusable design patterns that multiply team impact across multiple robotics programs.
• Map end-to-end service journeys that account for body posture, environment, tool-in-hand constraints, and transitions between digital interfaces and physical tasks.
• Lead UX research efforts with our product partners in the field through contextual inquiry on the warehouse floor, shadowing technicians during repairs, and observing how physical environment shapes interaction with digital tools.
• Partner cross-functionally with hardware engineering, software engineering, product management, industrial design, and operations to ensure physical and digital touchpoints are coherent.
• Mentor junior designers and elevate UX maturity across the organization.
• Advocate for the end user by bringing field-grounded insights into roadmap and prioritization discussions.
• Synthesize quantitative operational data with qualitative field insights to inform design priorities and trade-offs.
• Produce written and visual artifacts that influence product roadmaps and senior leadership decisions.

Qualifications

• 7+ years of design experience
• Experience with field research, ethnography, lab-based user testing, remote testing, paper prototype testing, iterative prototype testing, concept testing, and survey design
• Experience building complex software systems that have been successfully delivered to customers
• Experience leading the design, build and deployment of complex and performant (reliable and scalable) software solutions in production
• Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems, or experience in development in the last 3 years
• Bachelor's degree in Design, HCI, Interaction or UX Design, Industrial Design, or related field (or equivalent experience)
• Comfort navigating ambiguity and defining UX strategy in innovation problem spaces
• Strong portfolio demonstrating design across both digital interfaces and physical/environmental touchpoints, or a clear understanding of how digital products exist within physical contexts
• Proficiency in modern design and supporting AI tools (Figma, Figma-Make, Kiro, or similar)

Pay

Base salary range: $137,800.00 - $186,400.00 annually