Principal Trainer-Clinical

Responsibilities

• Participates in workflow design and system build to gain an understanding of why the application has been built to work as it does.
• Responsible for building, testing, and maintaining the training environment.
• Leads vertical customers and consensus building activities of end-users, operational leaders, physicians, and designated staff for the purpose of end-user application implementation.
• Performs advanced level curriculum development, documentation and implementation assignments/projects based on deep knowledge of application and clinical operational requirements.
• Initiates, facilitates, or leads meetings with end-user/business owner and supports work/projects in the absence of the Team Lead/Manager.
• Participates within appropriate governance bodies to advance recommendations as necessary and attends/represents on various IT/operational related committees.
• Provide the highest-level clinical expertise in design integration and touch points with other Epic modules or applications.
• Serve as a clinical expert to team members, other IT personnel, and end-users/business owners, as necessary.
• Demonstrates the ability to work on multiple and more complex tasks with high quality results and adherence to deadlines.
• Analyze training resource availability and adjust schedules accordingly to accommodate customer requests and changes.
• Implement training plan using flexible training methods and tools in order to meet the varying ways that audiences learn and accommodate those learning styles.
• Collect information regarding potential system enhancement needs and analyze new functionality in releases to determine what training will be required.
• Maintain a familiarity with the installed applications in order to provide ongoing education and direction in the effective use and continued growth of the electronic medical record.
• Maintain regular communication with Project Managers, vendors, and customers.
• Perform analysis of workflows, data collection, report details, and other technical issues associated with assigned software/hardware.
• Work directly (virtually) with customers to evaluate training needs and determine methods for accomplishing goals.
• Facilitate meetings with end-users/business owners and provide updates to team as appropriate.
• Collaborate with other trainers to ensure the overall consistency and effectiveness of training.
• Create training material and develop curriculum.
• Work schedule flexibility required as virtual training and support may be required on weekends and during evening and night shifts.

Qualifications

• Appropriate education to obtain and maintain state of Nevada Registered Nursing License.
• 3+ years of health care experience in a position of increasing responsibility, including experience with the Electronic Medical Record, leading organizational change, in developing positive rapport with staff members who may be resistant to change, and in motivating others to complete their tasks in a timely manner.
• 3+ years in healthcare application training or education required.
• Experience with an electronic medical record product preferred.
• Training of a technology that fundamentally changed clinical practice preferred.
• Familiarity with Articulate, or similar web/Computer based training tools preferred.
• Ability to obtain and maintain a State of Nevada Registered Nurse license required at time of hire.
• Ability to obtain and maintain EPIC EMR Certification(s) or Accreditation(s) required within 1 year of hire.
• Proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel, Teams and Word.
• Type 30-60 WPM.