Clinical Trainer

About the role

This position is responsible for delivering ServicePlus training to CensiTrac customers, focusing on expanding their use of the software. It requires a deep understanding of the CensiTrac product suite, strong problem-solving skills, and effective communication with clients.

Responsibilities

• Develop in-depth understanding of the CensiTrac product suite
• Execute training on all features and benefits of CensiTrac for ServicePlus customers
• Complete all required ServicePlus documentation (training plans, reports, training checklists)
• Communicate effectively with technical and non-technical client resources
• Provide demonstrations and in-services at client sites
• Maintain knowledge of equipment, products, and systems related to the sterile processing profession
• Think creatively and provide solutions to assist customers in utilizing the Censis product suite to its fullest potential
• Provide positive customer service and maintain professional acuity in representing Censis provided products
• Identify and communicate installation problems, software bugs, and/or vital software modifications to internal Censis teams
• Build passion and excitement for Censis products
• Participate in Censis educational events
• Actively participate in and contribute to Clinical Team activities, such as team meetings, in-service training, troubleshooting, Teams Chat, etc.
• Internal support of other departments as required / assigned; performs other duties as required
• Maintain accurate travel expense records for timely submission

Qualifications

• Minimum 1-year experience in a Sterile Processing department
• Current professional certification with HSPA or CBSPD
• Minimum of 1 year experience using or implementing CensiTrac
• Knowledge of regulatory bodies impacting Sterile Processing and Operating Rooms
• Proficient in the use of Microsoft Office products, computer systems, and common software products

Bonus or Equity

This position is also eligible for bonus as part of the total compensation package.

Pay Range

The salary range for this position (in local currency) is 51,300.00 - 85,700.00