Principal Technical Program Manager - Chief of Staff

Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations. As a Principal Technical Program Manager in Corporate Technology, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders.

Responsibilities

• Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration.
• Support the Head of CDAS in developing, communicating, and executing strategic plans and priorities. Track progress against key initiatives and ensure timely delivery of objectives.
• Oversee day-to-day operations, including resource allocation, project tracking, and process improvement. Identify and address operational bottlenecks to enhance team efficiency.
• Prepare briefing materials, presentations, and reports for senior leadership meetings. Facilitate decision-making by providing relevant data, insights, and recommendations.
• Act as a liaison between the Head of CDAS and internal/external stakeholders, ensuring clear communication and follow-up on action items.
• Lead or support key projects and programs, ensuring alignment with organizational goals. Monitor project milestones, risks, and dependencies.
• Ensure adherence to governance frameworks, compliance standards, and risk management practices within the technology organization.
• Drive initiatives to foster a positive, inclusive, and high-performing team culture. Organize team communications, events, and recognition programs.
• Support change management efforts related to technology transformation, process enhancements, and organizational restructuring.

Requirements

• 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations.
• Proven experience in a Chief of Staff, program management, or technology leadership role.
• Strong understanding of compliance, risk, and regulatory requirements in a technology context.
• Excellent organizational, communication, and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Demonstrated ability to influence and collaborate across all levels of the organization.
• Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives.
• Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments.
• Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives.
• Familiarity with data management practices, including data governance, data lineage, etc., and modern patterns such as lakehouse and data mesh.
• Champion the adoption of AI/ML tools and apply them to CoS and PM workflows driving measurable productivity gains and establishing governance for responsible use of approved solutions.

Benefits

• Comprehensive health care coverage, including on-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support and financial coaching.

Base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

About the Team

Our Corporate Technology team relies on smart, driven people like you to develop applications and provide tech support for all our corporate functions across our network. Your efforts will touch lives all over the financial spectrum and across all our divisions: Global Finance, Corporate Treasury, Risk Management, Human Resources, Compliance, Legal, and within the Corporate Administrative Office. You'll be part of a team specifically built to meet and exceed our evolving technology needs, as well as our technology controls agenda.