Staff/Principal Technical Program Manager

About the role

We are looking for a highly accomplished Technical Program Manager (TPM) — at the Staff or Principal level — to play a pivotal role in spearheading our product development and geographic expansion initiatives. This strategic role requires a deep technical background to effectively partner with product managers and engineering managers, providing technical leadership to own the execution plan and deliver complex, cross-team engineering initiatives.

Responsibilities

• Drive strategic, cross-functional planning and prioritization, partnering with Product and Engineering leadership to develop comprehensive program plans, including roadmap definition, dependency mapping, and resourcing models.
• Translate high-level business and product requirements into actionable, concrete engineering tasks, milestones, and technical specifications.
• Contribute to the definition and tracking of effective technical metrics, driving improvements that optimize engineering operating performance and system health.
• Lead and facilitate regular program-level meetings and reviews with Product and Engineering leadership to ensure projects achieve successful outcomes.
• Proactively monitor program health, tracking status, risks, issues, and complex technical dependencies across engineering teams.
• Deep dive into technical issues to facilitate resolution, and drive appropriate executive-level escalations and program-level change management processes as-needed.
• Take personal ownership of engineering roadblocks and technical delays, escalating issues appropriately and driving them to timely closure by working directly with engineering leads.
• Manage high-level program communications, ensuring all stakeholders—from delivery teams to executive management—are consistently informed of roadmap changes, release plans, and delivery status, with a clear explanation of technical trade-offs and risks.
• Establish, document, and champion the adoption of new program frameworks, tools, and best practices across the R&D organization.
• Act as an agent of change, helping to establish and strengthen the Technical Program Management function across the company.

Qualifications

• 7+ years of experience as TPM, Engineering Lead, Manager, or equivalent working directly with software engineering teams.
• Proven track record to communicate technical issues effectively to technical and non-technical partners at different levels of the organization.
• Proven ability to build and implement detailed plans accounting for ambiguity, dependencies, and technical complexity in a fast-moving environment.
• Demonstrated excellence in the practice of technical program management, especially in establishing TPM processes from scratch.
• Hightly skilled in pragmatically identifying, tracking and reporting on cross team dependencies and collaboratively addressing them effectively with providing/receiving teams.
• Demonstrated attention to detail and a hands-on disposition.
• Excellent problem solving and troubleshooting skills.
• Proven ability to handle multiple competing priorities in a fast-paced environment.
• Outstanding ability to effectively communicate across all levels of the organization from engineers to executives.
• A Four-year Computer Science, Engineering, Business or related degree, or equivalent work experience.