Chief of Staff - Lead Technical Program Manager

Job Responsibilities

• Lead the Chief of Staff function for Legal and Audit Technology, collaborating with business stakeholders, technical program managers, and finance and business management teams to oversee technology spend, monthly finance and business reviews, revised forecasts, and budget alignment.
• Partner with the Portfolio Management and Governance lead on annual budget planning and the monthly business review process to ensure financial discipline and strategic alignment.
• Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.
• Lead discussions on topics relevant to the team and actively participate in cross-group initiatives to drive cohesion and shared outcomes.
• Develop and maintain an effective resource strategy for the organization, encompassing skills, role types, physical location strategy, and variable resource utilization.
• Partner with Human Resources and technology leadership to support talent reviews and workforce planning initiatives.
• Prepare management reports that support business operations and enable data-driven decision making at the leadership level.
• Collaborate with the Finance and Business Management team to perform financial analysis and metrics reporting, including prompt review and escalation of organizational objectives and health metrics such as financial performance and span of control.
• Build trust and rapport through all interactions to deliver the right outcomes for the business and its stakeholders.
• Promote reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.

Required Qualifications, Capabilities, And Skills

• Formal training or certification on technical program management concepts and 5+ years applied experience.
• Demonstrated proficiency in resource management, organizational and operational change management, portfolio management, conflict resolution, negotiation, and budget and financial management including controls.
• Proven ability to collaborate effectively across teams that span an entire organization, influencing outcomes without direct authority.
• Experience in strategic planning, creating roadmaps, and driving execution against defined goals.
• Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives.
• Proven ability to lead through change, manage dependencies, and maintain control in high-pressure, shifting environments.
• Advanced expertise in stakeholder management, establishing productive relationships with team members and business partners, and driving outcomes aligned with firm objectives.
• Proactive approach to problem solving, with the determination to take ownership of issues and follow them through to resolution.
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
• Able to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
• Excellent written and verbal communication skills, including facilitation, presentation, and the ability to produce documentation appropriate for varied audiences.

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.