Principal Technical Program Manager

About the role

The Principal Technical Program Manager will lead the strategy, governance, and operations for OCI test regions. This role will standardize testing processes, build operational capability, and improve reliability and efficiency.

Responsibilities

• Define and implement a global governance framework for OCI testing across all test regions (policies, intake, prioritization, scheduling, SLAs, and escalation paths).

• Create standards for environment lifecycle management (provisioning, retention, cleanup, decommissioning) to reduce waste and cost.

• Establish clear decision rights and communication mechanisms across stakeholder groups (engineering, product, operations, finance).

• Help design and deliver a central test request system/tool that enables: standardized intake, approval workflows, scheduling/reservations, capacity visibility, status tracking, audit trails, and reporting dashboards.

• Partner with internal platform teams to integrate with existing OCI systems.

• Forecast demand, plan supply, and manage contention for capacity management & planning.

• Coordinate incident response and operational readiness for critical test events (e.g., launches, large-scale performance tests).

• Identify and execute opportunities to reduce total testing cost while preserving engineering velocity and quality, including: define and publish KPIs, cost optimization initiatives, and data-driven decision-making.

Qualifications

• Experience leading cross-functional programs in cloud infrastructure, engineering operations, capacity planning, or large-scale environment management.

• Demonstrated ability to create governance models and drive adoption across multiple organizations.

• Experience with capacity management concepts (forecasting, reservations, prioritization, utilization optimization).

• Proven track record of cost optimization initiatives (FinOps mindset) and data-driven decision-making.

• Strong stakeholder management skills—able to influence leaders and resolve competing priorities with clear tradeoffs.