Principal Technical Program Manager

About the role

This is not a process-management role. It's an execution role. The Principal TPM at Global-e is the connective tissue between engineering, product, and the business; someone who can operate at 30,000 feet and dive into the technical weeds in the same afternoon. You will own the delivery of our most complex cross-functional initiatives, cut through ambiguity, and make things happen.

Responsibilities

• Define and drive the execution strategy for our most complex, high-impact cross-functional programs—bringing clarity to ambiguous goals, aligning teams around a shared plan, and making sure that plan actually lands
• Identify the systems, teams, and dependencies involved in delivering new capabilities; build the overall plan others rally around; track it with precision and adapt it without drama when reality changes
• Develop a deep understanding of Global-e’s technical architecture and business model—well enough to ask sharp questions, challenge assumptions, and translate trade-offs between engineering, product, and commercial stakeholders without losing signal
• Own risk—actively uncover unknowns before they become problems, make the call on when to escalate, and drive issues through to resolution rather than just flagging them
• Build trusted relationships across levels and functions—from engineers to executives, from Dublin to Tel Aviv—so you can drive alignment and move fast without relying on authority
• Balance strategic and tactical: be the person who can help define where we’re going in one conversation and debug why a critical path is slipping in the next
• Shape how we work - not by imposing process, but by observing where friction lives, proposing lightweight interventions, and knowing when to get out of the way of teams that are already working well
• Keep senior leadership informed with crisp, well-framed updates - make the complex digestible without losing accuracy

Requirements

• You Are:
• A self-starter who doesn’t wait to be told what to do; you see what needs to happen and make it happen
• Obsessively organized: you track every thread, know the details cold, and never let things fall through the cracks
• Comfortable moving fluidly between a technical architecture conversation and a business strategy discussion without losing the thread in either
• Pragmatic about process: you use it as a tool to get outcomes, not as a crutch or a constraint
• Direct and clear in how you communicate; no jargon, no fluff
• Someone who builds real relationships, earns trust fast, and navigates friction without drama
• You Have:
• 7+ years of experience in technical program or project management, with a track record of delivering complex initiatives on time
• Hands-on experience working directly with software engineering teams; you understand how software gets built
• Deep fluency with agile methodologies (Scrum, Kanban, SAFe) and the judgment to know when to apply which
• Experience navigating cross-functional programs spanning engineering, product, and business stakeholders
• Strong proficiency with program management and engineering tools (JIRA, GitHub, GSuite, and equivalent)
• Experience working across distributed, international teams is a strong plus
• Background in B2B SaaS, e-commerce, or platforms is a plus

Compensation

$160k - $200k

Benefits

Global-e is an equal opportunity employer. Our team is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and welcome applications from people of all walks of life.