Principal Technical Program Manager

About the role

Responsible for leading and delivering complex business and technical projects, including project planning and execution spanning multiple CXO organizations. Ensures projects follow product and project methodologies and are completed on time, on budget, and in scope. Engage in cross-organizational business and/or technology influence during the full project lifecycle of large complex innovative programs aimed at improving the efficiency and lowering the cost of EWS products.

Responsibilities

• Own and manage multiple aspects of multiple interrelated project workstreams independently with multiple engineering team(s) across EWS to successfully deliver cross-functional projects from inception to completion that are of a high quality (e.g., secure, testable, maintainable, low-defects).
• Enforce and improve EWS specific product and project lifecycle process from discovery to post deployment process in compliance with Audit, Risk and Compliance committee.
• Report on project tracking including results, metrics, test, and deployment management activities to stakeholders.
• Prepare detailed project plans for all phases of the project as well as status reporting regarding project and program milestones, success criteria, deliverables, dependencies, and risks to all stakeholders up to and including executive leadership.
• Monitor projects on an ongoing basis, evaluate progress, proactively work with the project team to mitigate risks, and resolve issues as they arise.
• Define high level technical requirements and long-term design, work with technical leadership to drive end-to-end solutions, oversee and influence technical decisions and provide technical insights to ensure alignment and quality delivery.
• Identify, manage, and mitigate project risks by developing contingency plans.
• Communicate ideas effectively, both verbally and in writing, to all types of audiences including CXO and directs. Foster a constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues (build consensus).
• Collaborate successfully with customers, stakeholders, and engineering teams. Manage stakeholder expectations and provide regular updates on project progress, risks, and milestones.
• Optimizes cross-team processes that improve engineering team efficacy and delivery. Maintain comprehensive project documentation, including technical specifications, project plans, and status reports.
• Own and manage multiple aspects of multiple interrelated project workstreams to ensure the overall project is resourced and budgeted appropriately and project timelines are maintained.
• Supports the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.

Requirements

Education and experience typically obtained through completion of a bachelor’s degree in business and/or Computer Science or related field. Minimum of 10 years of related experience managing large complex projects in a technical or software development environment. Strong technical background and experience working with engineering or development teams. Experience in financial institutions or similarly regulatory industries and/or software development processes with background in the data processing environment, application systems, and communication systems. Strong team player with ability to coach/mentor others. Effective relationship building and team collaboration skills leading diverse, cross-functional teams on one or more, complex projects simultaneously. Effective written, verbal, and presentation communication skills with ability to tailor to varying audiences. Confidence and poise to present at all levels effectively. Highly engaged, self-starter with ability to balance achieving results and fostering collaboration. Proactive in identifying and driving process improvements within the organization driving efficiencies. Strong organizational, leadership, and communication skills. Played a significant role in the career development of others, actively mentoring and educating the larger community on best practices.

Qualifications

• Education and experience typically obtained through completion of a bachelor’s degree in business and/or Computer Science or related field.
• Minimum of 10 years of related experience managing large complex projects in a technical or software development environment.
• Strong technical background and experience working with engineering or development teams.
• Experience in financial institutions or similarly regulatory industries and/or software development processes with background in the data processing environment, application systems, and communication systems.
• Strong team player with ability to coach/mentor others.
• Effective relationship building and team collaboration skills leading diverse, cross-functional teams on one or more, complex projects simultaneously.
• Effective written, verbal, and presentation communication skills with ability to tailor to varying audiences.
• Confidence and poise to present at all levels effectively.
• Highly engaged, self-starter with ability to balance achieving results and fostering collaboration.
• Proactive in identifying and driving process improvements within the organization driving efficiencies.
• Strong organizational, leadership, and communication skills.
• Played a significant role in the career development of others, actively mentoring and educating the larger community on best practices.