Principal Strategy and BizOps, WFS Product and Analytics

Key job responsibilities

• Strategic Influence and Organizational Design
• Partner with the Director on org design, headcount planning, and talent strategy.
• Challenge existing assumptions about team structure and operating models.
• Bring external perspective to problems we've been working on internally, helping us see what we're missing.
• Cross-Functional Strategy and Roadmap Alignment
• Build framework-based prioritization models that balance Must Win goals, strategic bets, and operational excellence across three sub-teams and multiple external partners.
• Identify critical path blockers 2-3 quarters ahead.
• Facilitate dependency management and resolve conflicts through data-driven trade-off analysis.
• Help leadership make sense of complex technical roadmaps from partner teams while supporting broader Work Force Staffing strategic needs.
• Executive Communication and Strategic Positioning
• Prepare monthly business review materials and decision documents for Director and VP-level reviews.
• Own "anticipated questions" preparation for leadership reviews. Synchronize multiple business reviews across different teams.
• Translate complex technical and operational realities into clear strategic communications that inform organizational direction.
• Organizational Effectiveness and Operating Mechanisms
• Design and maintain operating mechanisms that enable clear execution, precise measurement of impact, and sustainable scaling.
• Establish team operating cadence (weekly syncs, monthly reviews, quarterly planning).
• Drive adoption of team tenets and operating models.
• Manage stakeholder alignment for cross-org initiatives. Ensure the organization can scale without creating systemic failures.

About the team

The Workforce Staffing (WFS) Product and Analytics team enables WFS to unconstrain Amazon's business by bridging hiring needs through tech and science capabilities. We translate operational requirements into technical solutions, partnering with tech teams including Workforce Solutions (WS) and Intelligent Talent Acquisition (ITA) to coordinate roadmaps and drive strategic alignment. We prototype and iterate in a non-throw away modular approach, building modular solutions designed to evolve rather than be discarded. We enable innovation by identifying opportunities to leverage AI, automation, and emerging technologies.

Basic Qualifications

• 7+ years of working cross functionally with tech and non-tech teams experience
• 7+ years of program or project management experience
• 7+ years of managing, analyzing and communicating results to senior leadership experience
• Bachelor's degree
• Experience implementing repeatable processes and driving automation or standardization
• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• Experience delivering cross functional projects
• Experience in technical program management
• Experience in corporate finance including budgeting/planning, forecasting and reporting