Principal Specialist, Supplier Quality & Development

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. While this role is Remote, applicants are expected to reside in the West or MidWest region of the United States.

About the role

Work onsite at assigned portfolio of supplier sites to identify, communicate, and train suppliers at all levels of their supply chain including processes to develop, modify, apply, and maintain quality control systems. Ensure maturity and robustness of Supplier's manufacturing and supply chain processes to avoid supply chain disruptions. Drive continuous improvement of Supplier Quality related performances for deliveries of supplied products.

Responsibilities

• Monitor and analyze performance through Key Performance Indicators and organize the surveillance of the suppliers through audits, assessments, recovery plans, and mission, CID (Corrective, Improvement, Development), and industrial risks management with internal and external concerned parties.
• Monitor major industrial risks, major changes (industrial transfers, major planning changes), and support design changes from an industrial perspective to protect RTX operations.
• Management of Escape Events, NoEs, SRIs, FAIs, LAIs & Deviations/Concessions analysis and validation.
• Perform Gemba walks, PFMEA, CP, MSA, and problem-solving methodologies.
• Initiate and follow recovery plans with Suppliers in case of delivery performance degradation to ensure deliveries meet RTX requirements.
• Manage Suppliers' preventive/corrective action plans to ensure achievements meet expected levels in terms of end results.
• Manage relationships with internal stakeholders, such as IPT leaders, Programs, and Assembly Lines, including communication, customer/supplier relations & meetings, and improvement actions.
• Analyze and make recommendations for the implementation of supplier qualification/certification, assessment, monitoring, escape management, and quality issue resolution processes.
• Manage the analysis of quality data and development of part/supplier-specific quality issue resolution and corrective actions.
• Provide research and guidance for root cause analysis & problem-solving (Red-X & 8D) in escape management procedures.
• Develop corrective and/or preventive actions for systemic process and product design problems for products provided by suppliers.
• Manage processes and procedures for supplier qualification/certification, source inspection and material release processes, and Correction Action Boards/DQ Clinics with suppliers.
• Drive support for the RTX ZERO program to ensure healthy continuous improvement and sustainability.
• Review processes and metrics to ensure suppliers are capable of meeting all requirements for work transfer and process change management, including Resourcing Gate and Production Part Approval Process (PPAP) acceptance.

May manage moderately sized projects or processes. Typically viewed as a subject-matter expert within the discipline, with advanced to expert knowledge of Commodity Forgings and Metallic Raw Materials. Problems faced are difficult and often complex. Minimal oversight from manager. Coaches, reviews, and delegates work to lower-level professionals. Influences others regarding policies, practices, and procedures.

Requirements

• Typically requires a University Degree and minimum 5 years of prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience.
• Deep understanding of the business, the context, and major challenges to handle internal customers’ needs and develop approaches that satisfy their expectations.
• Experience in an industrial setting.
• Excellent verbal and written communication skills and the ability to speak effectively and easily with both internal and external executives and employees.
• Ability to define and establish appropriate overall performance management that facilitates achievement of business objectives and key deliverables through transparent visualization of status and risks, incorporating elements that also enable indication of future performance.
• Demonstrated ability to establish a culture of improvement that exploits, supports, and manages improvement opportunities and activities.

Qualifications We Prefer

• Green Belt/Black Belt certification & CPIM certification (Certified in Production & Inventory Management).
• Knowledge and expertise in Quality Regulations, Quality Core Tools, Advanced Product Quality Planning (APQP), Practical Problem Solving, International Management System Standards, Authorities/Regulations/Standards, Knowledge of QMS, Auditing/Assessing, Risk Management/Continuous Improvement (Lean Six Sigma).

Benefits

• Medical, dental, and vision insurance.
• Three weeks of vacation for newly hired employees.
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.
• Tuition reimbursement program.
• Student Loan Repayment Program.
• Life insurance and disability coverage.
• Optional coverages: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
• Birth, adoption, parental leave benefits.
• Ovia Health, fertility, and family planning.
• Adoption Assistance.
• Autism Benefit.
• Employee Assistance Plan, including up to 10 free counseling sessions.
• Healthy You Incentives, wellness rewards program.
• Doctor on Demand, virtual doctor visits.
• Bright Horizons, child and elder care services.
• Teladoc Medical Experts, second opinion program.

Pay

The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.