Principal Specialist, Contracts

Date Posted: 2026-08-11 | Location: Windsor Locks, CT (Hybrid) | U.S. citizenship is required for this role.

About the Role

We are looking for a Principal Specialist, Contracts, who will be responsible for customer account management, collaborating with internal and external customers and cross-functional support groups. This fast-paced role involves a variety of responsibilities and is based at our Windsor Locks facility in a hybrid capacity.

Responsibilities

• Liaise on issues related to assigned orders.
• Manage Repair Purchase Orders from a range of Commercial and/or Military Airline customers.
• Convey customer requirements, including initial acknowledgment, quoting, shipment, and invoicing of customer orders.
• Manage contractual requirements, including:
  • Asset reporting
  • Customer service level/on-time delivery
  • Turn time penalty avoidance
  • Status reporting
• Collaborate across functions including Manufacturing, Quality, Engineering, Program Management, Shop Supervision, Shop Technicians, Customer Support Managers, and Field Service.
• Travel up to 5%.

Qualifications

You Must Have

• University Degree and minimum 5 years of prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience.
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

We Prefer

• Contracts administration experience.
• Customer-facing experience in the Aerospace industry.
• SAP experience.
• Microsoft Word/Excel/PowerPoint experience.
• Strong written/verbal communication skills.

Benefits

• Medical, dental, and vision insurance.
• Three weeks of vacation for newly hired employees.
• Generous 401(k) plan that includes:
  • Employer matching funds.
  • Separate employer retirement contribution, including a Lifetime Income Strategy option.
• Tuition reimbursement program.
• Student Loan Repayment Program.
• Life insurance and disability coverage.
• Optional coverages you can buy:
  • Pet insurance.
  • Home and auto insurance.
  • Additional life and accident insurance.
  • Critical illness insurance.
  • Group legal, ID theft protection.
• Birth, adoption, and parental leave benefits.
• Ovia Health, fertility, and family planning.
• Adoption Assistance.
• Autism Benefit.
• Employee Assistance Plan, including up to 10 free counseling sessions.
• Healthy You Incentives, wellness rewards program.
• Doctor on Demand, virtual doctor visits.
• Bright Horizons, child and elder care services.
• Teladoc Medical Experts, second opinion program.

Pay

The salary range for this role is 86,800 USD - 165,200 USD. The range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.