Principal, Site Reliability Engineer

About the role

Join Fidelity Investments in Merrimack, NH as a Principal, Site Reliability Engineer. You'll play a key role in ensuring the reliability and efficiency of our systems, spearheading projects to improve FFIO Market Data Services. Work closely with a team of committed experts and create a substantial influence on our operations.

Responsibilities

• Manage large-scale systems with demonstrated expertise in site reliability.
• Drive projects end-to-end, focusing on automation, monitoring, and incident management.
• Collaborate with a team of industry leaders to ensure outstanding FFIO Market Data Services.
• Provide production on-call support for Cloud Infrastructure, especially in the EKS platform.
• Experience with load balancer traffic distribution, particularly with Akamai and VMware Avi.
• Expertise in change, incident, problem management, and on-call support.
• Knowledge of observability tools like DataDog and Grafana.
• Experience with multiple AWS services such as EC2, EBS, S3, NLB, IAM, Lambda, Cloud-Watch, Cloud Trail, and VPC.
• Rehydration or patching knowledge in cloud infrastructure.
• Experience with microservices architecture like API Gateway or APIGEE.
• Ability to triage, execute root cause analysis, and make decisive decisions under pressure.
• Capable of working with a variety of individuals and groups, both in-person and virtually, to build and maintain effective relationships.
• Proficiency in automation using Python.
• Exposure to CI/CD tools like Jenkins.
• Experience with database administration, especially with Yugabyte.
• Experience in document creation for knowledge and process.

Requirements

• Education: A degree in Computer Science, Engineering, or a related field is desirable, but relevant experience is valued.
• Experience: Strong background in managing large-scale systems, automation, monitoring, and incident management.
• Certifications: AWS Certified DevOps Engineer or Google Professional DevOps Engineer are a plus.
• Skills: Extensive knowledge on Production on-call support for Cloud Infrastructure, experience with AWS services, proficiency in observability tools, automation using Python, experience with CI/CD tools, and exposure to database administration and document creation.

Qualifications

• Extensive knowledge on Production on-call support for Cloud Infrastructure in the EKS platform.
• Experience with load balancer traffic distribution, especially with Akamai and VMware Avi.
• Extensive experiences in Change, Incident, Problem Management & on-call support.
• Extensive knowledge on observability tools (preferably DataDog and Grafana).
• Experience in monitoring various aspects like Log, Metrics, APM, Event, Infrastructure & Dashboard creation.
• Experience in multiple AWS services such as EC2, EBS, S3, NLB, IAM, Lambda, Cloud-Watch, Cloud Trail, and VPC.
• Rehydration or patching knowledge in cloud infrastructure.
• Experience in microservices architecture like API Gateway or APIGEE.
• The ability to triage, execute root cause analysis, and make decisive decisions under pressure.
• Able to work with a variety of individuals and groups, both in-person and virtually, to build and maintain effective relationships.
• Proficiency in automation using Python.
• Exposure to CI/CD tools like Jenkins.
• Experience with database administration, especially with Yugabyte.
• Experience in document creation for knowledge and process.

Benefits

Fidelity offers a comprehensive benefits package that includes health insurance, retirement plans, and paid time off. The company also provides opportunities for professional development and growth within the organization.

Pay

Compensation is competitive and commensurate with experience. Specific details are subject to change and will be communicated during the interview process.

Schedule

The role requires a full-time onsite presence at Fidelity Investments’ headquarters in Merrimack, NH. The schedule is flexible and designed to accommodate the needs of the team and the client.

Skills

Our ideal candidate possesses a blend of technical skills, leadership abilities, and a commitment to excellence. They should be adept at managing complex systems, driving innovation, and fostering a collaborative environment.

Benefits

Fidelity offers a comprehensive benefits package that includes health insurance, retirement plans, and paid time off. The company also provides opportunities for professional development and growth within the organization.

Contact

To apply for this position, please visit our careers page or contact the Human Resources department directly. We look forward to hearing from you!