Principal Site Reliability Engineer

About the role

The Principal Site Reliability Engineer partners with development teams by designing availability and resiliency patterns in applications and infrastructure. This role supports the company's commitment to risk management and protecting the integrity and confidentiality of systems and data.

Responsibilities

• Design and implement software and tools to improve the performance - availability, scalability, and latency, while delivering end products to customers with the highest efficiency and meeting all security standards.
• Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.
• Build automation and tooling around application management, such as deployments, configuration changes and disaster recovery scenarios.
• Design, implement and evangelize Observability and monitoring systems to proactively detect problems and identify cause.
• Evaluate capacity of the application on a continuous basis to provide stats to the Product/Business teams and recommend an efficient path to scale for future needs.
• Identify performance bottlenecks and work with cross-functional teams to troubleshoot and resolve issues.
• Serve as a technical liaison for the application and provide documents and runbooks to Level 1 and Level 2 teams.
• Participate in 24 X 7 on-call rotation.
• Be a champion of excellent processes; take the initiative in developing repeatable patterns and standard, re-usable work across teams.
• Work directly with application development teams to provide feedback and technical requirements to the software development lifecycle, implementing best-practice microservice design patterns and other modern software development approaches.
• Understand and support the adoption of best-practice microservice design patterns and other modern software reliability approaches and techniques.
• Be a thought leader: a senior point of expertise on site reliability engineering issues, industry trends and developing technologies.
• Be a role model to others on the team. Coach and mentor team members.

Requirements

Education and experience typically obtained through completion of a Bachelor’s Degree in Business and/or Computer Science or related field. 12+ years of related experience managing large complex projects in a technical or software development environment inclusive of post-graduate degree Proven ability to lead a team through high priority Incidents and improve the RCA proces Excellent troubleshooting skills and proven experience resolving technical issues in complex environments Hands-on experience in designing and developing using the one or more of the following technologies Python, Go, Java Docker Experience in Microservices Architecture. Messaging frameworks such as Kafka, SQS or JMS Database Technologies like Oracle, Dynamo DB, Aurora etc.. Caching layers such as Redis and memcached Strong understanding of Linux administration Experience with CI/CD pipeline implementation including GIT, Chef, Maven, Jenkins etc Strong understanding of networking fundamentals Experience in leading cross-functional teams to create technical solutions. Proven track record designing and building complex end-to-end systems (full stack developer)

Qualifications

• Good programming skills in one or more of the following languages: Java, ruby, python, JavaScript and GO
• Hands-on experience in supporting applications in a 24X7 customer-facing production environment.
• Working knowledge of AWS, Docker, Kubernetes, Swarm

Skills

• Strong understanding of Linux administration
• Experience with CI/CD pipeline implementation including GIT, Chef, Maven, Jenkins etc
• Understanding of networking fundamentals
• Experience in leading cross-functional teams to create technical solutions
• Proven track record designing and building complex end-to-end systems (full stack developer)

Benefits

Base Pay Scale: $194,000 - $237,000 in Phoenix, AZ. Additionally, candidates are eligible for a discretionary incentive plan and benefits. This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers).

Pay

$194,000 - $237,000

Schedule

Hybrid Work Model