Principal Program Manager, Technical - Global Money Movement

About the Role

The Global Network team is looking for a Principal Program Manager – Technical to own the Remitly Business disbursement program: the network capabilities, partnerships, and platform investments that enable Remitly to move money to and on behalf of businesses. The Global Network team is a fundamental driver of Remitly's ability to reach international customers and provide a diverse set of disbursement methods. In this role, you will define and drive the long-term vision and strategy for business disbursement at Remitly, working cross-functionally with platform owners to influence what gets built to support your program.

Responsibilities

• Own the end-to-end strategy, roadmap, and measurable outcomes for Remitly's business disbursement program — and personally execute against it, from partner escalations to launch checklists
• Use AI tools as a force multiplier across your work — from analysis and technical discovery to program operations — and raise the bar for how the team applies AI to move faster with higher quality
• Work directly with external partners and represent the program with Business Development and business unit leadership, advocating at the VP level for the investments and commercial structures the program needs
• Develop a deep understanding of Remitly's services and platform architecture, evaluating how they interoperate with partner APIs and local payment rails to inform architecture decisions and scalable integration patterns
• Drive internal platform and engineering teams to build the features business disbursement requires, through clear requirements, structured problem solving, and strong technical judgment
• Identify and prioritize customer pain points, market shifts, and competitive opportunities to shape a differentiated and defensible program strategy
• Ground decisions in data — define the program's success metrics, run your own analyses to size opportunities and diagnose issues, and use the results to drive prioritization and investment tradeoffs
• Elevate product thinking within the team by fostering clarity of vision, customer obsession, and a high bar for scalable, platform oriented solutions

Requirements

• 10+ years of program management experience
• Proven experience defining and driving long term product or program vision and translating strategy into measurable business and customer outcomes
• Experience working directly with external partners — driving technical integrations and managing ongoing partner relationships — in collaboration with business development teams
• Strong technical fluency, with the ability to engage deeply in architecture discussions, reason about APIs and distributed systems, and make informed tradeoffs with engineering
• Experience owning a product or platform with clear accountability for performance metrics such as reliability, speed, cost, and growth
• Strong analytical skills: comfortable pulling and analyzing data yourself (e.g., SQL) to inform decisions, measure outcomes, and make the case for investments
• Demonstrated success influencing senior stakeholders — including VP-level executives — and aligning cross functional teams in ambiguous, high impact environments
• An operator's bias for action: comfortable executing the work yourself — writing docs, testing integrations, chasing down blockers — as well as setting the strategy
• Strong product judgment, with the ability to balance short term results with foundational investments that create durable competitive advantage
• Experience effectively applying AI tools to your own work — accelerating analysis, prototyping, and decision making — and helping others do the same
• Experience in payments, remittance, financial infrastructure, or global network platforms strongly preferred

Benefits

• Flexible paid time off
• Health, dental, and vision + 401k plan with company matching
• Paid parental, medical, military and family care leave
• Mental Health & Family Forming Benefits
• Employee Stock Purchase Plan (ESPP)
• Continuing education benefits

Schedule

Employees in this position work onsite Tuesday through Thursday each week. Additional onsite attendance may be required based on business needs.