Principal Program Manager, Technical Delivery

Responsibilities

• Lead complex technical delivery programs for Oracle’s strategic OCI customers and high-priority AI workloads.
• Translate prioritized customer demand and capacity plans into executable delivery plans with clear milestones, owners, dependencies, risks, and success criteria.
• Drive cross-functional execution across Customer Management, Technical Demand, Capacity Management, Product, Engineering, Data Center Build, Networking, Operations, vendors, colocation partners, and regional delivery teams.
• Establish and manage delivery operating mechanisms, including program reviews, readiness checkpoints, dependency tracking, risk reviews, escalation forums, and leadership reporting.
• Identify delivery risks, technical dependencies, capacity constraints, deployment blockers, vendor delays, and execution gaps early.
• Develop mitigation plans, escalation paths, and decision frameworks to keep strategic customer commitments on track.
• Partner with Technical Demand to ensure delivery execution is aligned with approved demand, customer priorities, planning assumptions, and fulfillment readiness.
• Partner with Capacity Management and infrastructure teams to align delivery plans with capacity availability, deployment timelines, and operational readiness.
• Support prioritization and tradeoff discussions involving competing customer commitments, technical dependencies, delivery constraints, and capacity limitations.
• Provide clear visibility into delivery health, customer impact, risks, tradeoffs, blockers, and required decisions.
• Drive accountability across matrixed teams by establishing clear ownership, timelines, action items, and follow-up mechanisms.
• Improve Technical Delivery governance, tooling, dashboards, templates, metrics, and repeatable execution processes.
• Work with geographically distributed teams across multiple regions and time zones.
• Ensure strategic customer demand is positioned for successful, predictable, and timely technical delivery.

Qualifications

• A minimum of 8 years combined experience with project management, data analysis and direct business experience within a specialized function.
• Bachelor's degree in Business Administration, Management or related field (preferred).
• PMP / Scrum Master certification (preferred).
• Proven ability to work cross-functionally with functional and technical teams.
• Experience with building and managing reporting tools to support Programs; such as scorecards and KPI metrics to further drive insights around our program strategy.
• Demonstrated ability to balance quantitative and qualitative metrics to provide a holistic viewpoint.
• Expert level experience with Excel, creating dynamic pivot reports and data visualization.
• Ability to influence through data visualization and interpretation.
• Must be self-directed and able to work independently as well as in a team environment.
• Must be comfortable working in ambiguous situations.
• Excellent interpersonal skills.

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law.