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Jobs · Management · Washington

Principal Program Manager, Hub Delivery

Amazon · Bellevue, WA · 2 wk ago
ManagementFull-time

Basic Qualifications

  • 7+ years of working cross functionally with tech and non-tech teams experience
  • 7+ years of program or project management experience
  • 7+ years of managing, analyzing and communicating results to senior leadership experience
  • Bachelor's degree
  • Experience implementing repeatable processes and driving automation or standardization
  • Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

  • Experience delivering projects within scope, time, budget and quality

Description

Amazon Hub Delivery partners with thousands of independent local businesses (retailers, florists, dry cleaners) whose existing space, vehicles, and available workforce capacity enable them to deliver packages to customers in their neighborhoods. The channel operates across nine countries and is one of Amazon's fastest-growing last mile delivery programs.

Role Overview

As the Principal Program Leader for Hub Delivery, you will own strategy and initiatives that directly impact cost, quality, delivery partner experience, and network growth — as well as how Hub Delivery integrates with the broader Amazon delivery network.

Amazon's last mile organization builds world-class delivery infrastructure to get orders to customers where and when they need them — as quickly, accurately, and cost-effectively as possible. Hub Delivery complements this network by working directly with local independent businesses — called Hub Partners — to complete deliveries. With Amazon Hub Delivery, small and medium businesses earn additional revenue for their company with their existing team, time, and vehicles.

Responsibilities

  • Own strategy and initiatives that directly impact cost, quality, delivery partner experience, and network growth
  • Challenge existing mechanisms and build new ones
  • Align stakeholders to sustainable solutions across multiple organizations
  • Have a high degree of influence over the program's vision and growth
  • Drive the team to achieve milestones
  • Communicate status, risks, and process or product changes to senior management
  • Cross-team coordination, project management, and executive presentation skills are essential

Qualifications

  • 7+ years of working cross functionally with tech and non-tech teams experience
  • 7+ years of program or project management experience
  • 7+ years of managing, analyzing and communicating results to senior leadership experience
  • Bachelor's degree
  • Experience implementing repeatable processes and driving automation or standardization
  • Experience defining program requirements and using data and metrics to determine improvements

Benefits

Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

Pay

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. USA, WA, Bellevue: $137,600.00 - $186,200.00 USD annually

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