Principal Program manager

About the role

We are seeking a strategic and highly motivated Inclusion & Belonging Program Manager, Principal to join our Coworker Inclusion & Belonging (CI&B) team. This role plays a pivotal role in advancing our culture of inclusion by leading the enterprise-wide Employee Resource Group (ERG) and Engineering Network Group (ENG) program and supporting 8 Functional Area Inclusion Councils embedded in business units.

Responsibilities

• Manage the strategy, governance, and operations of ERGs across the company.
• Partner with ERG/ENG leaders and executive sponsors to set annual priorities, KPIs, and leadership development opportunities.
• Ensure ERG programs align with enterprise CI&B strategy and business goals.
• Provide tools, resources, and oversight of budgets, charters, and succession planning.
• Partner with Functional Area Inclusion Councils to guide the development and execution of annual inclusion action plans within their business units.
• Deliver data, insights, and best practices to inform decision-making and progress.
• Provide consultation to council leaders to build accountability, alignment, and measurable impact.
• Support councils in embedding inclusion and belonging practices into daily operations and workforce strategies.
• Establish clear governance models, operating principles, and success measures for ERGs/ENGs and Councils.
• Drive adoption and scalability of inclusive practices across the enterprise.
• Act as a trusted advisor to leaders and stakeholders, building influence without direct authority.
• Develop dashboards, scorecards, and regular reporting that track progress on ERG/ENG groups and Inclusion Council goals.
• Translate data into actionable insights and narratives for leadership, business units, and external reporting.
• Evaluate impact across culture, career, community, and customer outcomes.

Qualifications

• Bachelor’s degree in Human Resources, Organizational Development, Business, or related field (Master’s preferred).
• DEI practitioner certification (e.g., Cornell, Georgetown, SHRM, or equivalent) or significant applied experience in DEI program management.
• 5–7 years of program management, organizational development, or HR/DEI experience, preferably in a complex or unionized environment.
• Proven ability to lead enterprise-scale inclusion programs and influence without direct authority.
• Experience in data analysis, insights, and reporting to guide strategy.
• Strong facilitation, communication, and relationship management skills.

Desired Qualifications

• Core Competencies for High-Performing Inclusion Departments:
• Strategic Agility – Translates organizational strategy into actionable ERG/ENG and Inclusion Council plans.
• Inclusive Leadership – Models belonging and equity while empowering diverse teams to lead.
• Data-Driven Decision Making – Interprets data, leverages insights to shape plans, measure outcomes, and inform leaders.
• Influence & Collaboration – Mobilizes people across business units and functions without direct reporting lines.
• Change Leadership – Builds buy-in and navigates complexity to advance a culture of inclusion.
• Operational Excellence – Establishes governance, tools, and scalable processes that ensure sustainability.
• Results Orientation – Balances culture-building with measurable business and people outcomes.

Skills

• Enterprise
• Leadership
• Program management
• Management
• Reporting
• Business units
• Strategy
• Data
• Operations
• Building