Principal Product Specialist (Eastern Time)

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality, centered on customer obsession, collaboration, ownership, and accountability.

About the role

This is an On-site, Hybrid, or Remote (within the USA, available Eastern time) role, reporting to the Director, Product Management in the Product Management department. You will provide technical leadership for Zscaler’s Zero Trust Browser solutions, owning product success throughout the sales lifecycle. You will serve as a thought leader for browser-layer security architecture and strategy while partnering with sales and engineering to drive technical wins and product enhancements for our Zero Trust Browser offerings.

Responsibilities

• Provide technical leadership for Zscaler’s Zero Trust Browser solutions, owning product success and architectural strategy throughout the sales lifecycle
• Lead in-person and virtual meetings with customer executives and practitioners to provide executive-level overviews of Zscaler’s browser security strategy and deep-dive technical workshops
• Articulate the value of browser-layer security controls, including threat monitoring, attack prevention, in-browser DLP, secure private application access, and Privileged Remote Access (PRA)
• Develop technical collateral, including best practice guides, proof-of-value (POV) test plans, demo assets, and reference architectures to support internal teams and customer presentations
• Conduct and support POVs, technical evaluations, and initial deployments, helping customers validate architecture, policy design, and operational fit for Zero Trust Browser use cases

Requirements

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
• 7+ years of professional experience in product management, presales, product specialization, or professional services within the infrastructure technology or cybersecurity industry
• Deep technical domain expertise in browser security, Zero Trust architecture, private application access, privileged access use cases, and modern web security controls
• Strong understanding of Internet and security protocols, including HTTP, SSL/TLS, DNS, and secure access patterns for web and private applications
• Proven track record of developing technical collateral and supporting go-to-market initiatives that drive successful sales outcomes

Qualifications

What will make you stand out:

• Experience implementing or securing AI-powered threat detection mechanisms or Large Language Model (LLM) data loss prevention controls within enterprise browser environments
• Deep Zscaler hands-on experience and product knowledge across Zero Trust Browser, ZIA, ZPA, Zscaler Client Connector, and Privileged Remote Access capabilities
• Experience with browser extensions, browser-layer telemetry, in-browser DLP, and controls that secure user activity across SaaS, web, and private applications

Skills

• Thrive in ambiguity and see it as an opportunity to build something meaningful
• Act like an owner with a bias for action and integrity
• Problem-solver with a focus on delivering impactful solutions
• High-trust collaborator who values team success and constructive feedback
• Growth mindset with a passion for continuous learning and development

Pay

Base Pay Range: $164,500—$235,000 USD (excludes commission/bonus/equity and benefits)

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more