Principal Product Manager - Tech, Amazon Shipping, Amazon Shipping

Key job responsibilities

• Strategically define the executive-level vision for address quality and recipient experience and translate it into actionable multi-year roadmaps aligned across partner organizations, operations, product, commercial, and engineering.
• Proactively surface risks and opportunities with data-driven recommendations to senior leadership; frame the strategic asks (not just feature lists) that move platform partners from reactive collaboration to proactive co-investment.
• Innovate on behalf of the recipient and the shipper while balancing operational priorities, commercial needs, and cost; own end-to-end outcomes and business impact (delivery success, failed-delivery and lost-package rates, premium-service revenue, cost per shipment, customer satisfaction).
• Lead product vision and execution across multi-org dependencies, including driving alignment across the routing and delivery-execution systems and a joint engagement model with the platform teams that own the underlying geospatial capabilities.
• Eliminate fragmented ownership and missed handoffs across the address-to-doorstep journey; own the build-vs-influence calls and ensure capabilities land in the right long-term home.
• Design products and platform capabilities that scale with volume growth without proportional increases in manual exception handling (e.g., address corrections, missed pickups, support contacts).
• Use data to identify and eliminate the highest-impact friction points across address quality and the recipient journey.
• Build the governance and review mechanisms that keep cross-org investment aligned year over year.

Basic Qualifications

• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience technical product management

Preferred Qualifications

• Experience working directly with Engineers on product enhancements
• Experience in project management methodologies, business analysis, or process improvement