Principal Product Manager, Platform and Shared Services

About the role

As Principal Product Manager for Platform and Shared Services, you'll define the strategy and roadmap for the foundational services that power Veeam's Data and AI Security, Privacy, and Safe AI products. You'll lead cross-functional initiatives to advance platform scalability, resilience, and developer enablement — partnering with Engineering, Architecture, Security, and GTM teams to ensure our platform keeps pace with a growing, diverse customer base. This role is a great fit for a systems thinker who thrives in multi-tenant SaaS environments and is energized by building frictionless experiences for product teams, developers, and end users alike.

What You’ll Do

• Define and evolve the product vision and roadmap for core platform capabilities, including identity and access management, APIs, developer tooling, eventing systems, tenant management, and observability
• Lead cross-team efforts to modernize and unify shared services across multiple product lines, ensuring consistency, scalability, and high performance
• Partner with engineering leaders to deliver a secure, robust platform architecture that accelerates innovation across product teams
• Translate complex technical requirements into clear, prioritized initiatives that balance long-term strategic investments with immediate business needs
• Champion developer experience by delivering intuitive, reliable, and well-documented services that increase velocity and reduce cognitive load
• Drive alignment across stakeholders through clear communication, documentation, and transparent decision-making
• Monitor platform health using KPIs, customer feedback, and adoption metrics to inform continuous improvement

What You’ll Bring

• 10+ years of product management experience, with at least 3 years focused on SaaS platforms, infrastructure, or shared services
• Strong technical understanding of multi-tenant cloud architectures, APIs, microservices, and access controls such as RBAC and ABAC
• Demonstrated success delivering platform products that support internal and external developers at scale
• Proven ability to lead cross-functional initiatives in highly matrixed organizations
• Experience developing roadmaps, writing detailed product requirements, and managing delivery in an Agile environment
• Exceptional communication and stakeholder management skills, including the ability to influence without authority

Bonus Skills

• Familiarity with authentication and authorization frameworks such as OAuth2, SAML, or OpenID Connect
• Experience with service mesh architectures, event-driven systems, or data pipelines
• Background in developer tooling, API lifecycle management, or platform reliability engineering
• Prior experience at a high-growth B2B SaaS company or on a dedicated platform team