Principal Product Manager

Overview

We’re building next generation AI-powered skilling experiences that help people and organizations learn faster, prove what they know, and keep pace with AI-driven work. As a Principal Product Manager, you’ll set the vision, shape the roadmap, and lead cross-functional teams to deliver delightful, measurable learning outcomes on a global scale.

Responsibilities

• Set the North Star – Define the vision and strategy for AI skilling across learner, manager, and enterprise scenarios; translate it into clear success metrics.
• Turn Insight into Product – Use qualitative and quantitative research to uncover unmet needs and convert them into crisp scenarios, roadmaps, and MVPs.
• Lead the Portfolio – Prioritize data-informed investments; make tradeoffs across content, platform, telemetry, cost/latency, privacy, and compliance.
• Build AI First Experiences – Partner with Design and Engineering to ship LLM-powered features (recommendations, coach, pathways, assessment) that are usable, accessible, and trustworthy.
• Raise the Bar on Quality – Establish measurement for engagement, learning outcomes, credential attainment, reliability, and performance; iterate based on evidence.
• Launch and Grow – Collaborate with Product Marketing and field teams to craft narratives, land launches (e.g., major events), and drive adoption and retention.
• Win with Partners – Work with internal/external partners (e.g., content providers, platform teams) to expand catalog depth, credentials, and enterprise integrations.
• Model Reliable Product Leadership – Create clarity, build energy, and deliver results across multiple squads/epics through inclusive, transparent execution.

Qualifications

• Bachelor's Degree AND 8+ years experience in product/service/program management or software development
• OR equivalent experience

Other Requirements

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.

Preferred Qualifications

• Bachelor's Degree in Computer Science, Engineering, Human Computer Interaction, Data/AI, or related technical field OR equivalent practical experience AND 12+ years of product leadership with enterprise SaaS/platform experience
• OR equivalent experience
• Advance Degree in (e.g. MS in Computer Science, Engineering, Human Computer Interaction, Data/AI, or MBA ) is a plus
• 6+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn)
• 6+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product)
• 6+ years of experience end-to-end product management experience shipping large-scale, cross-functional products or platforms
• 6+ years of experience leading product teams building consumer products
• 6+ years of experience in machine learning and/or AI
• 4+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework)
• Domain expertise in learning/skilling, credentials/assessment, or workforce development; familiarity with content pipelines and role-based learning paths
• Hand-on experience bringing generative AI to production (prompting, evaluation, safety & governance, cost/performance optimization)
• Depth in experimentation and measurement (A/B testing, causal inference, learning outcomes, cohort analysis)
• Demonstrated executive storytelling and external thought leadership (talks, blogs, community)