Jobs · Design

Principal Product Designer

Twin Health · United States · 1 mo ago
RemoteRemoteDesign$220k–$240k/yrFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes "Opportunity" section describing role, then "Responsibilities", "Qualifications", "Compensation And Benefits". Also maybe "Working here" is about company culture, could be considered "About the role"? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use
  • for any list of duties/requirements/benefits, and

    for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. Thus we need to decide which sections to include. The posting includes: - Intro about Twin Health (company description) maybe "About the role"? Actually "About the role" would be description of the role. The posting includes "Opportunity As a Principal Product Designer, you'll own..." That's description of role. Could be "About the role". Also there is "Working here" describing culture, maybe could be part of "About the role" or separate "Company" but not required. The instruction says prefer few substantive sections over many thin ones. So we could combine company description and role description into one section maybe "About the role". But we need to preserve all substantive information. We can include sections: About the role (includes company overview and role description), Responsibilities, Qualifications, Compensation And Benefits (Pay and Benefits). Possibly also "Skills"? Not needed. We must not include sections with placeholder text. The posting includes compensation range and benefits details, so we can include a Pay/Benefits section. The instruction says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we could have headings: About the role, Responsibilities, Qualifications, Compensation and Benefits. Or separate Pay and Benefits? The instruction says never create Pay/Schedule/Benefits sections unless posting actually states them. It does state compensation and benefits, so we can include a section maybe "Compensation and Benefits". Could also split into Pay and Benefits but that would be thin; better combine. We need to use
    • for any list of duties/requirements/benefits. So responsibilities list should be
      • . Qualifications list also
        • . Benefits list also
          • . For prose, use

            . We must remove boilerplate: things like "We have been made aware of fraudulent interview requests..." etc. Also "Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor..." That's substantive? It's about work authorization; it's a requirement. Should we keep? It's a qualification about work authorization. It's substantive. Should we include under Qualifications? Probably yes. It's not a list but could be a

            . The instruction says preserve ALL substantive information. So we need to keep that. Also "This remote opportunity based out of the U.S." is substantive. Also "Nice to Have" items: we could include under Qualifications as a subsection? Could be part of Qualifications but maybe separate "Nice to Have". However instruction says prefer few substantive sections over many thin ones. Could incorporate Nice to Have as part of Qualifications

            • maybe with a note. But we need to preserve all info. Could add a

              under Qualifications: "Nice to have: ..." but better to keep as list items. We must not include duplicated lines. Ensure we don't repeat. Now craft HTML. Structure:

              About the role

              Twin Health ... (company description) ... Opportunity As a Principal Product Designer, you'll own the end-to-end experience strategy for our mobile app ... (the rest of the opportunity paragraph). Also include "Working here" description maybe as part of same

              or separate

              . We'll combine. We need to ensure we don't miss any substantive info: The company description includes mission, AI Digital Twin technology, etc. The "Working here" includes team passion, recognition, funding, investors. The "Opportunity" includes role description. All should be preserved. Thus About the role section will contain multiple

              paragraphs. Then Responsibilities: we have headings within responsibilities: Vision & Strategy, Innovation & Problem Solving, Craft & Execution, Collaboration & Leadership, Impact. Those are subheadings but we only allowed

              for section headings. Should we treat each as

              ? The instruction says use

              for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid using

              for subsections inside a section, but we might want to keep only top-level sections. However we need to preserve all substantive information; we can keep the subheadings as

              or ? Not specified. Safer to keep them as

              maybe, but instruction only mentions using

              for section headings; doesn't forbid other headings. But to be safe, we can keep them as

              or . However the instruction says "Use

              for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies that for major sections we use h3. Subheadings could be

              or

              with bold. I'll use

              for those subheadings. Within each responsibility block, there are bullet-like sentences (starting with verbs). We need to turn them into
              • . The text includes multiple sentences per bullet; we can treat each sentence as a list item. Let's extract. Vision & Strategy: - Identify and drive mission-critical design initiatives with significant scope and long-term timelines — projects that directly shape the trajectory of the business, not just the product. - Pioneer agentic UX from 0 to 1 — design entirely new interaction patterns for AI systems that act proactively, make recommendations, and operate with increasing autonomy on behalf of users. You'll be defining conventions that don't yet exist, not referencing ones that do. - Assist stakeholders across teams in shaping their product roadmaps, bringing a design-led perspective to decisions that extend well beyond your own areas of ownership. - Lead design strategy across interconnected member journeys — from onboarding through long-term behavior change — defining what "great" looks like, aligning cross-functional partners around it, and seeing it through to shipped product. Innovation & Problem Solving: - Invent in uncharted territory — bring a high degree of creative originality to problems with no obvious solution. Concept, prototype, and validate novel design patterns that balance AI agency with user trust, transparency, and control. - Lead high-complexity initiatives end to end while also serving as a design consultant across smaller-scale efforts, applying your breadth of experience to raise quality across the board. - Drive innovation workshops and ideation exercises that push teams past familiar solutions and toward genuinely new design territory. Craft & Execution: - Set the quality bar for design at Twin. Your work is the standard others reference — in interaction design, visual design, copy direction, and systems thinking. - Translate clinical complexity and AI-generated insights into experiences that feel intuitive and motivating, designing for real health outcomes. - Own the full craft end to end: information architecture, interaction design, visual design, copy direction, and user validation — from early concepts to pixel-perfect specs. - Proactively identify visual, accessibility, and interaction issues across products and influence their prioritization and resolution. - Be a steward and builder of Twin's design system — identifying gaps, leading improvements, and establishing new agentic design patterns as reusable components the broader team can build on. Collaboration & Leadership: - Operate as a mentor and guide for designers and cross-functional partners — helping them advocate for best practices and elevating the craft and standards of the entire team. - Develop and maintain strong relationships with senior stakeholders and executive leaders, negotiating and persuading with clarity, humility, and well-crafted rationale. - Define and run research that uncovers unmet needs and validates direction, turning qualitative insights into clear, actionable design decisions. - Communicate and storytell with expert fluency — you can defend a novel design concept in front of clinicians, engineers, and executives with equal confidence. Impact: - Make contributions that exceed the expected boundaries of a product design role — positively influencing business health, product direction, and the design culture at Twin. - Evolve how design functions at Twin, continuously recalibrating the team's approach based on business needs, industry shifts, and the frontier of AI-powered product design. - Other duties as assigned We'll put each under appropriate

                and then
                • . Qualifications: list includes: - 10+ years of product/UX design experience, with a portfolio that demonstrates the highest level of craft across interaction design, visual design, and systems thinking. - Demonstrated experience designing agentic AI experiences — products where AI takes action, surfaces proactive interventions, or operates with agency rather than simply responding to user input. - Proven ability to design 0-to-1 — you've created original interaction patterns in spaces with no prior art and can articulate the thinking and process behind how you got there. - Highly inventive and creatively courageous — you don't default to what's familiar. You push into genuinely new territory and have a track record of work that others in the industry reference. - Recognized thought leader in design — internally and externally — whose perspective carries weight beyond your immediate team. - Expert communication and storytelling skills — able to negotiate with and persuade leaders at all levels while consistently acting with humility and without ego. - High degree of independence and ingenuity when solving critical design challenges, with a track record of identifying and executing on new opportunities without waiting to be directed. - Bachelor's degree in Design, HCI, or a related field — or equivalent experience. - This remote opportunity based out of the U.S. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Nice to Have: - Hands-on experience with LLM prompting as part of a design or prototyping workflow — you've used AI as a creative tool, not just designed around it. - Experience establishing design patterns for AI transparency, explainability, or human-in-the-loop interactions. We could keep Nice to Have as a subsection under Qualifications with

                  Nice to Have

                  and list. Compensation And Benefits: The posting includes: - The compensation range for this position is $220,000 - $240,000 annually. - Twin has an ambitious vision... (some prose) - We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. - We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin - A competitive compensation package in line with leading technology companies - A remote and accomplished global team - Opportunity for equity participation - Unlimited vacation with manager approval - 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-del

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