Principal Product Designer
About the role
We are seeking a Principle Product Designer to lead the design of complex, high-impact product areas at Gradial. This role involves shaping intuitive, fast, and easy-to-trust experiences for enterprise marketing teams, working closely with product, engineering, and customer-facing teams.
Responsibilities
- Lead design for complex, high-impact product areas from early ambiguity through shipped product.
- Turn enterprise marketing workflows into experiences that feel intuitive, fast, and easy to trust.
- Define UX patterns for AI-assisted work, including how users give direction, understand progress, review outcomes, and recover when things go sideways.
- Partner with product, engineering, and customer-facing teams to shape user journeys, requirements, product flows, and success metrics.
- Create flows, prototypes, interaction models, and polished UI that make complex work feel approachable.
- Raise the quality bar across the product through strong UX fundamentals, visual craft, accessibility, consistency, and taste.
- Evolve Gradial’s design system, product patterns, and interaction standards as the product scales.
- Use customer feedback, product data, research, internal audits, and strong judgment to guide design decisions.
- Spot UX gaps before they become product debt, and turn them into high-leverage improvements.
- Tell clear, compelling product stories that help teams align around user problems, design direction, and tradeoffs.
Requirements
Significant experience (6-8 years) designing complex B2B, SaaS, enterprise, AI, workflow, productivity, or collaboration products.
A portfolio that shows strong product thinking, systems thinking, interaction design, visual craft, and real product impact.
Ability to make complex workflows feel simple, clear, and trustworthy.
Strong UX fundamentals across information architecture, interaction patterns, accessibility, usability, and design systems.
Excellent visual and interaction design craft, with sharp attention to detail.
Comfort working in ambiguity and turning loose problems into clear product experiences.
Strong product judgment around when to push for quality, when to simplify, and when to ship.
Clear communication and storytelling skills.
Experience partnering closely with product, engineering, customer-facing teams, and leadership.
Curiosity about AI-native products and how thoughtful design can make powerful systems feel more human.
Qualifications
Experience designing AI, automation, enterprise workflow, martech, content, collaboration, or productivity products.
Experience building or scaling design systems in fast-moving product environments.
Experience using research, product analytics, UX audits, or customer feedback loops to improve product quality.
Experience working with highly technical, builder-oriented teams.
Skills
Significant experience designing complex B2B, SaaS, enterprise, AI, workflow, productivity, or collaboration products.
Strong UX fundamentals across information architecture, interaction patterns, accessibility, usability, and design systems.
Excellent visual and interaction design craft, with sharp attention to detail.
Comfort working in ambiguity and turning loose problems into clear product experiences.
Strong product judgment around when to push for quality, when to simplify, and when to ship.
Clear communication and storytelling skills.
Experience partnering closely with product, engineering, customer-facing teams, and leadership.
Curiosity about AI-native products and how thoughtful design can make powerful systems feel more human.
Benefits
Comprehensive health, dental, and vision coverage.
401K retirement plan.
Paid time off.
Paid sick leave.
Employee wellness programs.
Pay
The salary range for this position is $160,000 – $185,000 annually. Final compensation will be determined based on factors such as experience, skills, and qualifications.
Schedule
Gradial offers a flexible schedule to accommodate the needs of our team members.