Principal Product Designer

About the role

As part of our team, you will be helping us create an entirely new network for the world's money.

For everyone, everywhere.

Job Description

We’re looking for an exceptional Principal Product Designer to join our award-winning design team. Based in Austin, you’ll be joining our rapidly growing North America squad - helping grow our market-share by shipping new region specific features and journeys. You’ll understand the needs of our customers and deliver work that feels familiar, scalable and unmistakably Wise.

Your mission:

This is a unique opportunity to be our first designer in North America. Reporting to the Design Director for Regional, you’ll play a key role in shaping a product used by millions to substantially improve the experience for our US customers. This role requires craft, curiosity, and collaboration.

What you’ll be doing:

• Building connections. Partner with product teams to discover customer needs and use those insights to create bold, scalable experiences that engage, convert and/or retain.
• Championing craft. You’ll work on initiatives that span the Wise customer journey. Whatever the surface or context, you’ll deliver work that sets the bar and delights our customers.
• Building influence. Champion a design-driven approach by effectively communicating your rationale through clear and compelling storytelling.
• Leading by making. Identify opportunities, prioritize what matters, and drive the outcome forward through what you create.

About you:

• You have 10+ years of experience as a Product Designer, championing customer-first design initiatives.
• You’ve got a portfolio of well-crafted, impactful work that solves real problems for real people.
• You default to prototyping when presenting your work, and are already using AI tooling to do this.
• You’re a natural collaborator, designing in the open, leveraging other functions’ expertise and taking them on the journey with you.
• You understand that good design is often a journey to identify the right thing to build, using early concepts and prototypes to help build conviction along the way.
• You have a high-level of design craft.
• You are comfortable designing for mobile and web surfaces.
• You’ve worked with design systems to produce beautiful and functional design that scales.
• You practice evidence-based design, and can rationalise your decisions clearly and credibly.

Qualifications

• You have 10+ years of experience as a Product Designer, championing customer-first design initiatives.
• You’ve got a portfolio of well-crafted, impactful work that solves real problems for real people.
• You default to prototyping when presenting your work, and are already using AI tooling to do this.
• You’re a natural collaborator, designing in the open, leveraging other functions’ expertise and taking them on the journey with you.
• You understand that good design is often a journey to identify the right thing to build, using early concepts and prototypes to help build conviction along the way.
• You have a high-level of design craft.
• You are comfortable designing for mobile and web surfaces.
• You’ve worked with design systems to produce beautiful and functional design that scales.
• You practice evidence-based design, and can rationalise your decisions clearly and credibly.