Principal Product Designer

Role Description

Dropbox’s Design team is looking for a Principal Designer to help define the future of content activation for Dropbox customers. In this role, you will help lead the design vision and execution for Dropbox’s portfolio of products and services.

Responsibilities

• Define and drive the design vision for Dropbox’s broader multi-product ecosystem that helps customers find, understand, activate, and act on the content already living in Dropbox.
• Design AI-powered experiences that make customers sharper and more effective without replacing their judgment.
• Ensure AI feels like a trusted partner: reducing friction, surfacing what matters, accelerating decisions, and keeping customers in control.
• Lead ambiguous, high-impact product areas from strategic framing through execution, translating emerging AI capabilities into simple, elegant, high-trust experiences that feel powerful without becoming clunky, noisy, or difficult to use.
• Translate emerging capabilities into simple, useful, intuitive product experiences that reduce friction, preserve customer agency, and help people get meaningful work done.
• Partner deeply with Product, Engineering, Research, Marketing, and Design leadership to shape strategy, prioritize the highest-impact opportunities, align teams, and drive outcomes with urgency and quality.
• Raise the bar for the design organization by mentoring designers, improving critique, modeling excellent AI product design, and helping the team become more AI-enabled in how they explore, prototype, evaluate, and ship work.

Requirements

• 12+ years of product design experience, with a strong track record leading complex, ambiguous, high-impact product initiatives from vision through launch at scale.
• A portfolio that demonstrates Principal-level craft, product judgment, systems thinking, customer empathy, and the ability to ship experiences that customers understand, trust, and love.
• Exceptional executional range, with the ability to move fluidly from long-term strategy and narrative to detailed flows, interaction models, prototypes, edge cases, content, and implementation quality.
• Prominent ability to influence senior cross-functional partners, create alignment through clear storytelling, and drive product direction in fast-moving, ambiguous environments.
• Strong ability to translate emerging capabilities into simple, useful, intuitive product experiences that reduce friction, preserve customer agency, and help people get meaningful work done.
• A collaborative, low-ego leadership style, with a track record of mentoring designers, raising standards, improving critique, and helping teams produce better work than they could have produced on their own.
• A demonstrated ability to simplify complex systems, workflows, or mental models into experiences that feel premium, obvious, and easy to use.

Preferred Qualifications

• Deep experience designing customer-facing products in emerging or complex domains such as AI, search, knowledge work, productivity, collaboration, enterprise software, or multi-product ecosystems.
• Experience designing or simplifying agentic experiences, agent management, automation, orchestration, permissions, delegation, or similarly complex product metaphors where users need clarity, control, and trust.
• A demonstrated ability to simplify complex systems, workflows, or mental models into experiences that feel premium, obvious, and easy to use.
• A strong point of view on how AI can augment human judgment, activate customer content, reduce busywork, and make customers sharper without making the experience feel clunky, opaque, or over-automated.
• A strong point of view on design craft in the AI era, including how designers should use AI to increase creativity, speed, quality, and customer understanding.