Principal Product Designer

About CommLoan

CommLoan is the leading lending marketplace, connecting borrowers with the right lenders to finance their Commercial Real Estate (CRE) loans. Our mission is to transform the lending process by delivering transparency, efficiency, and choice.

About the Role

This is an in-office role at CommLoan's headquarters in Scottsdale, AZ.

This is a career-defining opportunity to shape the future of commercial real estate lending technology—at scale.

What You'll Do

• Lead Strategic UX Transformation
• Define a bold UX vision to simplify complex CRE lending workflows into intuitive user journeys
• Translate business challenges into scalable systems and frameworks
• Design with Craft and Versatility
• Deliver full design outputs: wireframes, prototypes, user flows, and high-fidelity experiences
• Design across multiple touchpoints—borrower dashboards, lender workflows, AI-driven recommendations via mobile and web—ensuring seamless and consistent experiences
• Elevate the Design Practice
• Mentor and guide other designers, offering critique, sharing best practices, and instilling a culture of design excellence
• Promote accessibility, inclusivity, and usability at every step
• Collaborate and Influence
• Partner deeply with Product, Engineering, and AI teams to deliver innovative features
• Work directly with executives to shape product direction, influence key decisions, and advocate for user needs
• Measure and Drive Impact
• Define meaningful UX metrics tied to adoption, engagement, and customer satisfaction
• Use research and data to continuously iterate and refine experiences

What We're Looking For

• Experience & Expertise
• 7+ years of experience in product design/UX, with a strong portfolio demonstrating SaaS platform and marketplace design
• Proven experience working on complex fintech, mortgage, or real estate products
• Background at companies like Zillow, Rocket Mortgage, Trulia, Blend, LendingTree, Plaid, Redfin, Compass, or SoFi is highly desired
• Skills & Craft
• Mastery of modern design tools (Figma, Sketch, etc.) and design systems
• Strong in Information Architecture, interaction design, prototyping, and usability testing skills
• Ability to clearly articulate design decisions to both executives and cross-functional partners
• Leadership & Influence
• Track record of mentoring designers and elevating design culture
• Capable of leading as a senior individual contributor while influencing product vision at scale
• Entrepreneurial mindset, comfortable in fast-paced, high-growth environments

Compensation

$135,000.00 - $165,000.00 per year

About Us

CommLoan's focus is to provide a superior lending experience. By combining state-of-the-art technology with a concierge service, the borrower will have unprecedented access to the capital markets. CommLoan is the first true commercial real estate lending marketplace, putting the borrower in the driver's seat.

With our innovative platform CUPIDTM (Commercial Underwriting Pricing Index Data), CommLoan has streamlined the process of obtaining commercial real estate financing. With the touch of a button, we can sort through hundreds of lenders and thousands of loan programs to find the right loan that fits the borrower's specific needs.

In addition to our one-of-a-kind technology, we provide hands-on customer service throughout the entire loan process. CommLoan truly is a high-tech and hi-touch company who believes that all of our borrowers deserve the best option available to achieve their commercial real estate goals.