Principal, Partner Account Manager (Open)

About The Team

The Partner Management team is part of Workday's Global Partner Organization, and we play a vital role in driving Workday's growth and customer success through our services partner ecosystem. We manage the full 360-degree relationship with Workday's Services Partners, including revenue contributions and growth, delivery quality, partner expansions, partner innovation, demand generation, and sourced opportunities. Our team works hand-in-hand with partners to build annual partner plans, conduct account mapping, and manage performance against targets throughout the year. We are a supportive, fast-paced team that is energized by resolving challenges and finding creative ways to manage workload and priorities.

About The Role

As a Principal Partner Account Manager within the Global Partner Organization, you will lead outcome-driven results and partner relationships with a portfolio of SI, Regional and Boutique Partners at Workday. This is an opportunity to shape how Workday grows through its partner ecosystem, ensuring our partner relationships are outstanding and differentiated. Working in concert with the Partner Sales, Partner Success, Sales and Services leadership teams, you will drive practice growth, solution identification, AI innovation, and go-to-market plans within North America, aligned to the Workday Sales and Services organizations. Your ability to develop and translate a business plan into results will be essential to helping Workday achieve its business objectives, drive new subscription revenue, and grow customer success.

• Managing the 360-degree relationship with a portfolio of SI, Regional and Boutique Services Partners, including revenue contributions, delivery quality, escalations, and partner innovations
• Developing and executing annual partner plans, including account mapping and performance management against targets
• Driving practice growth and go-to-market plans aligned to Workday's Sales and Services organizations within North America
• Identifying solutions and innovation opportunities within the partner ecosystem to support Workday's product and services strategy
• Leading demand generation efforts and sourced opportunities through partner channels to drive new subscription revenue
• Collaborating cross-functionally with Partner Sales, Partner Success, Sales and Services leadership to ensure unified execution and partner success

Qualifications

• P5: Principal Partner Account Manager - 8+ years of experience in Partner Management, Partner Development, Alliance Management, Channel Management, or a related field within a SaaS, Cloud or AI company; 4+ years of experience developing and executing partner business plans that drive measurable revenue growth and customer success; 4+ years of experience managing complex partner relationships, including navigating delivery quality, escalations, and partner performance
• P4: Senior Partner Account Manager - 6+ years of experience in Partner Management, Partner Development, Alliance Management, Channel Management, or a related field within a SaaS, Cloud or AI company; 3+ years of experience developing and executing partner business plans that drive measurable revenue growth and customer success; 3+ years of experience managing complex partner relationships, including navigating delivery quality, escalations, and partner performance

Other Qualifications

• Relationship Building: Skilled at building sincere, meaningful connections with people across locations and backgrounds, with the ability to cultivate and maintain long-term partnerships that drive mutual value
• Strategic Alliances: Experienced in creating and managing partnerships between organizations to achieve mutually beneficial goals, including identifying potential partners, negotiating terms of collaboration, and ensuring the partnership delivers expected value
• Go-to-Market Strategies: Proficient in planning and executing approaches to deliver solutions to the marketplace, including understanding customer needs, the partner landscape, and effective sales and marketing approaches
• Sales: Understanding of the sales process, including promoting solutions, understanding customer needs, developing effective communication, and partnering with sales teams to close deals and grow revenue
• Teamwork: Ability to collaborate effectively with cross-functional teams, contributing to a positive, productive team environment and working toward shared goals across Partner Sales, Partner Success, and Services organizations

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location

USA.CA.San Francisco

Additional US Location(s)

USA

Posting End Date

07/23/2026

About You

The application deadline for this role is the same as the posting end date stated as above: 07/23/2026

Recruiter Information

If you are being referred to one of our roles, ask your connection at Workday about our Employee Referral process!

Workday Approach to Flexible Work

We combine the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role).

Equal Opportunity Employer

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Data Security

We value your privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.