Principal Organized Customer Engagement Training Director

Responsibilities

• Lead the evolution of a comprehensive training strategy for account management teams
• Translate complex healthcare dynamics into actionable learning experiences
• Develop a competency-based curriculum covering the full employee lifecycle
• Collaborate across teams to integrate strategy, product knowledge, and selling skills in training
• Define training success metrics aligned with account performance and impact
• Act as a strategic partner to leadership and assess external consultancy needs

Qualifications

• Bachelor's degree in Business Administration, Sales, Marketing, or a related field
• 8+ years of experience in account management, sales, or commercial enablement roles
• Deep understanding of the healthcare ecosystem and organized customer environments
• Exceptional presentation and communication skills with senior-level audiences
• Expertise in instructional design and adult learning principles
• Strong analytical skills to evaluate training effectiveness
• Proven project management capabilities for handling multiple priorities

Benefits

• Paid time off for vacation, holidays, and personal time
• Paid parental leave and caregiving support
• Retirement savings plan
• Wellness support and health benefits including medical, dental, and vision coverage