Principal Implementation Quality Consultant

About the role

This role leads quality strategy, implementation readiness, testing governance, risk management, and delivery confidence for complex client implementations and enterprise initiatives. This senior leader serves as a quality consultant, implementation advisor, and trusted partner to implementation teams, business stakeholders, technology organizations, operational teams, external clients, vendor partners, and executive leadership.

Responsibilities

• Lead implementation quality strategy, readiness planning, governance, testing strategy, risk management, and implementation health assessment for large, complex initiatives.
• Serve as the primary quality leader throughout the implementation lifecycle, translating business objectives, client commitments, delivery constraints, and quality expectations into actionable plans.
• Partner with implementation, product, technology, operational, vendor, and business teams to define quality expectations, success criteria, milestones, dependencies, and delivery recommendations.
• Facilitate strategy workshops, readiness reviews, governance forums, planning sessions, and decision discussions with executives, clients, and various teams.
• Guide stakeholders through ambiguity with structured recommendations and risk-based assessments.
• Develop and present executive-level reporting on implementation health, readiness, delivery confidence, and risks.
• Identify implementation, conversion, testing, integration, operational, and delivery risks early, then establish readiness checkpoints and quality gates.
• Monitor testing progress, quality indicators, readiness metrics, and implementation trends to recommend mitigation actions.

Requirements

• Education: A Bachelor's degree in Information Technology, Engineering, Computer Science, a related field, or equivalent experience is required.
• Experience: 10+ years of experience in quality engineering, software testing, implementation delivery, consulting, program leadership, or related disciplines. This includes 5+ years leading large-scale implementations, enterprise initiatives, or client-facing delivery programs. Experience developing testing strategies, quality plans, readiness assessments, governance frameworks, and executive-level recommendations is necessary. Demonstrated success in facilitating decisions, influencing outcomes without direct authority, building stakeholder alignment, and managing risks across large programs is also required.

Skills

• Strong written, verbal, presentation, meeting facilitation, workshop leadership, and stakeholder communication skills are required.

Benefits

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Pay

The salary range for this position is $120,000 - $180,000 annually, depending on experience and qualifications.

Schedule

The role is remote and flexible, allowing for a combination of in-person and remote work.