Principal HR Business Partner, eCommerce Services

Key job responsibilities

• Partner with business leaders to develop their talent strategy to support business growth while maintaining an engaging, respectful and fun work environment.
• Drive organizational design, workforce planning, succession planning, talent management, and skills assessment and development.
• Coach business partners in career development, leadership and management practices.
• Absorb and implement people plans and solutions to deliver results and sustain a work environment where all employees can thrive and grow.
• Analyze business metrics and recommend systemic improvements.
• Partner with the business to lead talent reviews, focused on succession planning, employee growth and development and organizational health priorities.
• Use data and org health metrics to make decisions and keep leadership informed.
• Partner with the central HR Partner organization to effectively enable managers, address various employee relations issues, and drive results for the organization.
• Lead or contribute to various cross-team and/or cross-organizational Stores Tech projects/goals.

Basic Qualifications

• Bachelor's degree or equivalent in a related field
• Experience managing cross-functional projects and initiatives
• Experience coaching and mentoring at the management level
• Experience using MS Office tools and HR Information Systems
• 5+ years of HR generalist, management, or business partner role experience
• Experience delivering complex, data-driven recommendations to senior leaders

Preferred Qualifications

• Experience in leadership work as an HR generalist, preferably in a high tech environment
• 7+ years of HR specialist, HR generalist (e.g., HR Business Partner or HR Partner), HR manager, or HR program experience
• Experience assessing management and executive talent
• Experience working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage
• Experience communicating and delivering presentations to customers, stakeholders, and/or teammates
• Experience driving employee engagement
• Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)