Principal Field Clinical Specialist - Mitral & Tricuspid (West)

Medtronic is a global leader in healthcare technology with a mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first—developing innovative medical technologies that improve the lives of 72+ million patients each year.

About the role

This remote position will require 75% travel, including international travel, to enhance collaboration and ensure successful completion of projects. We are recruiting for two Field Clinical Specialists in this geography.

As a Principal Field Clinical Specialist, you will provide day-to-day field clinical study support, technical and education support, and site management, coordination, and training for the Mitral and Tricuspid Therapies clinical programs. This role promotes clinical programs through education of current and new investigators, new technologies, and case support to achieve safe patient outcomes and company objectives. The M&T Structural Heart Business is one of the fastest-growing businesses in the medical device industry, focusing on transcatheter replacement or repair of the four heart valves—aortic, pulmonic, mitral, and tricuspid—as well as stent grafts for aneurysms and dissections of the aorta.

Join a diverse team of innovators who bring their worldview, unique backgrounds, and individual life experiences to work every day. We cultivate a workforce that reflects our patients and partners to drive healthcare forward.

Responsibilities

• Conduct on-site education and/or consulting.
• Support field personnel in providing the best possible outcomes and service for Medtronic customers.
• Partner with cross-functional teams to develop and execute plans for enrollment.
• Participate in conventions, forums, and meetings to increase product awareness.
• Work closely with Therapy Development Management to provide customer case and education support.
• Identify and facilitate execution on growth opportunities with the Clinical Support Team.
• Serve as a technical resource to support a specific medical product or solution.
• Assist in clinical study procedures, playing a key role in all aspects of Intrepid TMVR/TTVR device preparation and case support.
• Provide technical support and device/system troubleshooting as needed.
• Support device suitability and patient selection.
• Provide comprehensive support, including knowledge of imaging modalities (echo/angio/CT).
• Provide feedback from clinical sites on product performance to incorporate into engineering designs or enhancements.
• Support research and development in evaluating concepts for new products and potential modifications for existing devices.
• Develop and maintain customer relationships and enrollment support with assigned sites at all levels.
• Identify, establish, and maintain productive working relationships with PIs, Research Coordinators, OR/Cath Lab Staff, Nursing units, key decision-makers, and administrative staff.
• Serve as the point of contact with assigned sites during patient screening and enrollment for clinical investigation.
• Coordinate communication between internal and external customers to facilitate shipping and return of product according to Medtronic policy.
• Assist in the development and delivery of physician training materials, including hands-on training, procedure simulators, benchtop models, didactic sessions, case studies, and other training-related presentations.
• Educate and train customer sites, including physicians, hospital personnel, and staff on technical matters relating to Medtronic products.
• Provide training and resources for certification and activation for procedures.
• Educate, mentor, and train internal Medtronic employees as required.

Requirements

• High school diploma/degree with a minimum of 8 years of clinical support (e.g., field clinical specialist/clinical engineer or relevant hospital experience).
• Associate degree with a minimum of 6 years of clinical support (e.g., field clinical specialist/clinical engineer or relevant hospital experience).
• Bachelor’s degree with a minimum of 4 years of clinical support (e.g., field clinical specialist/clinical engineer or relevant hospital experience).
• Advanced degree with a minimum of 2 years of clinical support (e.g., field clinical specialist/clinical engineer or relevant hospital experience).
• For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A) is required.
• Must have a valid driver's license and active vehicle insurance policy. Your driving record will be reviewed and considered as part of your application.
• Ability to travel approximately 75% of the time, including international travel and overnight stays.
• Ability to work in Cath Labs or Operating Rooms with radiation exposure.
• Ability to conduct company business outside of typical Monday through Friday, 8:00 AM to 5:00 PM work schedules.
• Ability to lift 20 pounds.
• Extended periods of computer-based work.
• Hearing, sight, and speaking ability.
• Ability to use computers and CT reconstruction programming.
• Comfort level with clinical environments, including potential exposure to infectious diseases, radiation, and bloodborne pathogens.
• Must be able to wear all required personal protective equipment (PPE).
• Ability to sit and stand for 8 hours/day.
• Ability to wear a lead apron for long periods (2-3 hours on average).
• Ability to operate a moving vehicle.

Qualifications

Preferred Qualifications:

• 3+ years of Structural Heart industry field experience (TAVR, Mitral, Tricuspid, LAAC, etc.).
• Experience with echocardiographic imaging of the mitral and/or tricuspid valve.
• Experience using CT segmentation and analysis software (3Mensio or other).
• Experience with trans-septal procedures, including TMVR or LAAC or other adjacent therapies.
• Clinical Research experience, including coordinating multi-center trials and/or significant experience in the structural heart field with established technical expertise and knowledge.
• Experience in presenting, writing, and teaching clinical and medical information.
• Experience with group presentations and hands-on experience with interventional/surgical cardiac procedures.
• Experience coordinating multi-center cardiology trials.
• Experience in Good Clinical Practice (GCP) and/or regulatory compliance guidelines for clinical trials.
• Proficient in MS Office applications: Excel, PowerPoint, Word, MS Project (or similar scheduling software), project management techniques, and tools.