Principal Executive Assistant

About the role

As a Principal Executive Assistant at The Knot Worldwide, you are a strategic extension of our leadership team. This high-visibility role provides comprehensive, high-level support to our CEO. You will act as the operational anchor for the heart of our corporate functions.

Primary responsibilities

• Strategic Time Management: Proactively own the Executive's time and be a doorkeeper using judgment and discretion to ensure your Executives are in the right places with the right people focused on key priorities. Anticipate conflicts before they happen and ensure Plan B and C are always in place to ensure smooth operations.
• Strategic Relationship Management: Enable productive connections via communication touch points such as staff meetings, all-hands, priority business meetings. Act as an intuitive bridge for the Executives. Identify key stakeholders they need to meet with, suggest syncs with cross-functional partners, and ensure the right people are in the room to drive initiatives forward.
• Communication & Email Proxy: Manage executive email flows. Sort, prioritize, and draft communications, mirroring the "voice" of your leaders to expedite response times.
• Global Travel Architecture: Expertly own end-to-end domestic and international travel. Own complex, multi-city itineraries including air, lodging, ground transport, and visa requirements.
• Operational Support: Maintain organization charts, manage senior-level interview scheduling, and oversee the onboarding process for new leadership hires.
• Financial Administration: Review and process expense reports, purchase orders, and approvals using Navan, Brex, and Coupa with absolute precision.
• Board & Prep Mastery: Support prep materials, agendas, and minutes for high-level engagements, including Board of Directors meetings and All-Hands.
• Cross-Functional Team Integration: Partner seamlessly with the global Executive Assistant cohort and Chief of Staff to ensure synchronized operations; provide proactive administrative coverage for other leadership stakeholders during absences to maintain organizational momentum and a "no-gap" support environment.
• NYC Culture Carrier: Collaborate and engage with key stakeholders in-office such as Culture & Experience, and Internal Communications in efforts to bring experiences to our leadership, employees, and external stakeholders.
• AI Integration: Leverage Gemini, Claude, and ChatGPT to summarize information, draft content, and optimize your administrative output.

The successful candidate

Experience: 6+ years supporting C-suite leaders, specifically CEO, within a fast-paced, global organization.

Timeliness, accuracy, judgement and discretion are critical skills and experiences.

Discretion: An impeccable history of handling highly sensitive legal, financial, and people-related data.

Presence: Exceptional verbal and written communication skills with the "executive presence" to engage across critical stakeholders and represent your executives.

Problem Solving: A self-starter with a "consultative" approach to problems; you don't wait for instruction, you provide solutions.

Resilience: The ability to maintain a calm, focused environment during periods of rapid change or organizational stress.

Travel Expertise: Proven history of managing heavy, complex international travel with zero room for error.

Flexibility: Open to travel and occasional weekend work to match the rigor of the Executives' schedules.

Tech Mastery: Advanced proficiency in Google Workspace (specifically Slides) and Slack.

The tools you'll use

• Travel/Expense: Navan, Brex, Coupa
• Collaboration: Google Suite, Slack, Microsoft Office
• Innovation: Gemini, Claude, ChatGPT

Work Model

This role is Together@TKWW-eligible and based near one of our office hubs. You’ll be expected to work in the office four days a week as part of our hybrid work model.

Annual salary range

$108,850 - $186,600 USD

What we love about you

• Commit to our customers: You act as one team on behalf of our customers. You lead with head and heart, and build what matters for life's most meaningful moments.
• Raise the bar: You define "great" and work backwards. You don't just accept how it's been done, but boldly define how it should be. You are unafraid to innovate, learn, and keep moving forward toward our shared vision.
• Be all in: You believe in our mission and take ownership of your work. You debate openly to reach the best outcomes, speaking with clarity and care, embracing diverse perspectives, then commit fully.
• Celebrate impact: You measure success by the outcomes you create. You hold yourself accountable to delivering value, while recognizing progress and the lessons learned along the way. You love to win, together.

What you love about us

• We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter, both in and out of the office.