Principal Customer Debug Engineer

The Role

We are looking for a dynamic, energetic Lead / Experienced Systems Debug Engineer to join our Server Customer Engineering team. As a key contributor to the success of AMD’s product, you will be part of a leading team to drive customer issues to closure and deliver the highest quality, industry leading technologies to customers.

THE PERSON

In this high visibility position, your silicon and system engineering expertise will be necessary towards customer enablement, debug and root cause resolution.

KEY RESPONSIBILITIES

• Working on RAS, PCIe, Memory, MCA, CXL and Micro-Controller related failures with customers to get problems resolved
• Collaboration with AMD global teams to identify best solutions
• Providing validation and debug recommendations to customers for validation, new features and debug related questions
• Utilizing debug tools (e.g., debug scripts, protocol analyzers, SCAN and JTAG tools etc.) to narrow down and root cause customer failures
• Debugging issues found during the process, bring-up, validation, and production phases of SOC programs
• Engaging in other software/hardware/design teams
• Leading task force and collaborative approach with multiple teams

PREFERRED EXPERIENCE

• 10+ years of total experience inclusive of one or multiple of the following areas: RAS (reliability, availability and serviceability) validation and debug.
• PCIe/CXL functional and protocol (e.g. Gen1~Gen6) debug, including PCIe/CXL IP bring up, validation and analysis.
• Memory functional and protocol validation and/or debug.
• MCA/MCE (Machine check architecture and exception) validation and debug.
• Experience of post silicon validation methodologies.
• Experience of developing programming languages such as Python scripts.
• Experience of handling various high-speed test and measurement equipment such as protocol analyzer and scope.
• Experience of X86 micro architecture.
• Programming/scripting skills (e.g. Python, C++, Perl, Ruby etc).
• Debug techniques and methodologies

PREFERRED ACADEMIC CREDENTIALS

• BS/MS (Computer Science, Computer Engineering, Electrical Engineering, or related equivalent)

LOCATION

• Bellevue, WA
• Santa Clara, CA
• Austin, TX

Benefits

AMD benefits at a glance.