Principal Consultant (Public Sector)

About the role

We are seeking a Principal Technical Consultant to join our Customer Success Public Sector team. The role involves engaging with public sector customers post-sales to develop software solutions on the Appian platform. These solutions aim to drive digital transformation and competitive differentiation for our commercial clients.

Responsibilities

• Lead projects and work throughout the entire project life-cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform.
• Work within an agile environment to understand clients’ business processes and technical needs.
• Leverage relational data models in production, develop APIs to integrate with multiple systems, and partner with Appian Architects and Technical Delivery Managers.
• Lead/mentor consultants through fast-paced software implementations.
• Brainstorm AI use cases and implement Appian’s AI tools by applying retrieval augment generation (RAG), agentic workflows, prompt engineering, and the latest generative models.
• Collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle and drive adoption by empowering clients to become self-sufficient with building process applications on their own.

Requirements

• Passion for mentoring/developing others and experience leading teams through post-sale software implementation.
• Excellent communication skills, passion for technology, and continuous learning, with a strong affinity for asking “why” and solving the right problems.
• History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints).
• Basic understanding of object-oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc).
• Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers is preferred.

Qualifications

• US Citizenship - candidates being considered for a Public Sector roles must be a U.S. citizen.
• 7+ years of experience with hands-on software development or technical consulting.
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree.
• Willingness to travel; 10% or less annually to support customer engagement.

Skills

• Object-oriented programming.
• Experience working with relational databases and database design/data modeling.
• SQL skills (writing queries, joins, views, etc).
• Software testing practices (test-driven development, automated test suites within a continuous integration framework).
• Integrations experience using APIs such as REST and SOAP, JDBC connections, and web services.
• Familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers.

Benefits

• Base salary between $100,000-$225,000 per year.
• Discretionary bonus may be awarded in recognition of individual and company performance.
• Generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources.
• Certain positions may be eligible for equity awards.

Pay

The base salary for this role is between $100,000-$225,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer.

Schedule

Appian provides a flexible schedule to accommodate the needs of our employees.

Benefits

• Health coverage.
• Employee Assistance Program (EAP) with free mental health support.
• Life and disability insurance.
• An Employee Stock Purchase Program (ESPP).
• A retirement/pension plan.
• Wellness dollars.
• Tuition reimbursement.
• Family-forming benefits.

Community

• Appian fosters inclusivity through our 8 employee-led affinity groups.
• These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.

Contact

• Email: ReasonableAccommodations@appian.com