Principal Consultant (Public Sector)

About the role

We are seeking a Principal Technical Consultant to join our Customer Success Public Sector team. In this role, you will be engaging with our public sector customers post-sales to develop software solutions on the Appian platform.

Responsibilities

• Lead projects and work throughout the entire project life-cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform for our commercial clients.
• Work within an agile environment to understand our client’s business processes and technical needs.
• Launch new relational data models in production, develop APIs to integrate with multiple systems, partner with Appian Architects and Technical Delivery Managers, and lead/mentor consultants through fast-paced software implementations.
• Brainstorm AI use cases and implement Appian’s AI tools by applying retrieval augment generation (RAG), agentic workflows, prompt engineering and the latest generative models as a part of transforming how customers run their organization.
• Collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle and drive adoption by empowering clients to become self-sufficient with building process applications on their own.

Requirements

• Passion for mentoring/developing others and experience leading teams through post-sale software implementation.
• Ability to work with clients to define business processes and gather functional and technical system requirements.
• Excellent communication skills, passion for technology and continuous learning, and affinity for asking “why” and solving the right problems.
• History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints).
• Basic understanding of object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc).
• Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers is preferred.

Qualifications

• US Citizenship - candidates being considered for a Public Sector roles must be a U.S. citizen.
• 7+ years of experience with hands-on software development or technical consulting.
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree.
• Willingness to travel; 20% or less annually to support customer engagement.

Benefits

• Training and Development: Department-specific training during onboarding and continuous learning opportunities through mentorship and the First-Friend program.
• Growth Opportunities: Leadership program, Appian University training, skills-based training, and tuition reimbursement.
• Community: Immersion into a respectful community with 8 employee-led affinity groups for networking and social activities.

Pay and Benefits

The base salary range provided represents a good faith and reasonable estimate of the range at the time of posting. In addition to the base salary, this position is eligible for a government clearance differential. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

Base Salary Range: $100,000 - $225,000 USD

Additional benefits include:

• Health coverage
• Employee Assistance Program (EAP) with free mental health support
• Life and disability insurance
• Employee Stock Purchase Program (ESPP)
• Retirement/pension plan
• Wellness dollars
• Tuition reimbursement
• Family-forming benefits

Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.