Principal Consultant (Public Sector)

About the role

We are seeking a Principal Technical Consultant to join our Customer Success Public Sector team. The role involves engaging with public sector customers post-sales to develop software solutions on the Appian platform. These solutions aim to drive digital transformation and competitive differentiation for our commercial clients. The responsibilities include leading projects throughout the entire project life-cycle, from defining and designing custom software and AI solutions to implementing them.

Responsibilities

• Lead projects and work throughout the entire project life-cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform for our commercial clients.
• Work within an agile environment to understand our client’s business processes and technical needs.
• Leverage Appian’s AI tools by applying retrieval augment generation (RAG), agentic workflows, prompt engineering, and the latest generative models to transform how customers run their organization.
• Collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle.
• Drive adoption by empowering clients to become self-sufficient with building process applications on their own.

Requirements

• Passion for mentoring/developing others and experience leading teams through post-sale software implementation.
• Ability to work with clients to define business processes and gather functional and technical system requirements.
• Excellent communication skills, passion for technology and continuous learning, and affinity for asking “why” and solving the right problems.
• History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints).
• Basic understanding of object-oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc).
• Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers is preferred.

Qualifications

• US Citizenship - candidates being considered for a Public Sector roles must be a U.S. citizen.
• 7+ years of experience with hands-on software development or technical consulting.
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree.
• Willingness to travel; 10% or less annually to support customer engagement.

Skills

• Basic understanding of object-oriented programming.
• Experience working with relational databases and database design/data modeling.
• SQL skills (writing queries, joins, views, etc).
• Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework).
• Integrations experience using APIs such as REST and SOAP, JDBC connections, and web services.
• Familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers.

Benefits

• Comprehensive benefits package including health coverage, EAP, life and disability insurance, ESPP, retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits, and more.

Pay

Details on pay are not specified in the job posting.

Schedule

The role is based at our HQ in McLean, VA. Employees hired for this position are expected to be in the office 4 - 5 days per week.