Principal Business Systems Analyst - SAP OTC

About the role

A day in your life at MKS as a Principal Business Systems Analyst—Order-to-Cash (OTC) involves leading SAP OTC solutions for global and regional projects, collaborating with stakeholders, and ensuring seamless integration across business systems.

Responsibilities

• Lead the design, configuration, and deployment of SAP OTC solutions for global and regional projects.
• Perform configuration and support activities across OTC components, including:
  • Sales order processing, ATP, pricing, tax calculation, billing, shipping, serial number management
  • Repair service sales, rebates, variant configuration, credit management, service (CS)
  • Integration with MM, FICO, and WM
• Act as the primary point of contact for interfaces with satellite systems such as SAP C4C, Salesforce, E-Commerce, and middleware platforms.
• Collaborate with business stakeholders and Business Technology Leaders to gather requirements and align SAP solutions with business objectives.
• Conduct gap analyses and recommend enhancements or new functionalities to improve efficiency.
• Serve as Level 3 support for SAP OTC enhancements and support teams, ensuring timely and high-quality delivery.
• Participate in SAP upgrades, migrations, and rollout projects in global environments.
• Provide technical expertise on SAP-related projects from initiation to closure, ensuring adherence to timelines and budgets.
• Coordinate with IT teams and business users for testing, documentation, and user training.
• Provide post-go-live support and ensure effective knowledge transfer to support teams.
• Interact with employees, customers, suppliers, vendors, or the public in a safe, professional, and respectful manner.
• Maintain confidentiality and security of sensitive business systems, financial information, and personally identifying information.

Requirements

• 8+ years of SAP experience with strong expertise in SAP OTC (ECC) best practices and configuration.
• Solid understanding of cross-module integration (MM, FICO, WM).
• Experience creating functional specifications, test scripts, and training materials.
• Proficiency in data migration tools (LSMW) and SAP data analysis using Excel.
• Familiarity with ABAP concepts and ability to collaborate with technical teams.
• Excellent interpersonal and communication skills for cross-functional collaboration.

Preferred Qualifications

• SAP OTC certification.
• Knowledge of interface design, ABAP debugging, and technical troubleshooting.

Pay

Salary pay range: $120,000.00 – $160,000.00 per year. This position is eligible for a discretionary annual bonus.

Benefits

• Comprehensive health insurance coverage (medical, dental, and vision).
• 401(k) with company match.
• Life and disability insurance.
• 12 paid holidays, sick time, and 15 paid vacation days.
• 6 weeks fully paid parental leave.
• Adoption assistance and tuition reimbursement.
• Opportunity to participate in stock programs and signing bonus (if applicable).