Principal Business Systems Analyst - SAP OTC

About the role

A Day in Your Life at MKS: We are looking for an experienced Principal Business Systems Analyst specializing in SAP Order-to-Cash (OTC) to join our dynamic team. The ideal candidate will possess deep expertise in SAP OTC processes, strong functional and technical knowledge, and a proven track record in end-to-end implementations, rollouts, and support projects. Experience with SAP CS (Customer Service) is essential, as service management is a critical component of MKS sales.

Responsibilities

• Lead the design, configuration, and deployment of SAP OTC solutions for global and regional projects.
• Perform configuration and support activities across OTC components, including:
  • Sales order processing, ATP, pricing, tax calculation, billing, shipping, serial number management
  • Repair service sales, rebates, variant configuration, credit management, service (CS)
  • Integration with MM, FICO, WM
• Act as the primary point of contact for interfaces with satellite systems such as SAP C4C, Salesforce, E-Commerce, and middleware platforms.
• Collaborate with business stakeholders and Business Technology Leaders to gather requirements and align SAP solutions with business objectives.
• Conduct gap analyses and recommend enhancements or new functionalities to improve efficiency.
• Serve as Level 3 support for SAP OTC enhancements and support teams, ensuring timely and high-quality delivery.
• Participate in SAP upgrades, migrations, and rollout projects in global environments.
• Provide technical expertise on SAP-related projects from initiation to closure, ensuring adherence to timelines and budgets.
• Coordinate with IT teams and business users for testing, documentation, and user training.
• Provide post-go-live support and ensure effective knowledge transfer to support teams.
• Ability to take and follow directions and instructions.
• Interact with other employees, customers, suppliers, vendors, or the public in a safe, professional, and respectful manner.
• Handle access to sensitive and confidential business systems, personally identifying information, financial data, and maintain physical security and safety.

Requirements

• Strong expertise in SAP OTC (ECC) best practices and configuration.
• 8+ years of SAP experience.
• Solid understanding of cross-module integration (MM, FICO, WM).
• Experience creating functional specifications, test scripts, and training materials.
• Proficiency in data migration tools (LSMW) and SAP data analysis using Excel.
• Familiarity with ABAP concepts and ability to collaborate with technical teams.
• Excellent interpersonal and communication skills for cross-functional collaboration.

Preferred Qualifications

• SAP OTC certification.
• Knowledge of interface design, ABAP debugging, and technical troubleshooting.

Pay

Salary Pay Range: $120,000.00 - $160,000.00 per year. This range is a good faith estimate of the expected salary range for this position, based on qualifications, experience, operational and business needs, and other considerations permitted by law.

Benefits

• Comprehensive health insurance coverage (medical, dental, and vision).
• 401(k) with company match.
• Life and disability insurance.
• 12 paid holidays.
• Sick time and 15 paid vacation days.
• 6 weeks fully paid parental leave.
• Adoption assistance and tuition reimbursement.
• Eligibility for discretionary annual bonus.
• Participation in stock programs, signing bonus, etc.