Principal Associate, eHR Strategic Operations

About the role

The Principal Associate, eHR Strategic Operations at Capital One drives strategy and executes on high-priority projects for the company. This role partners with product, technology, and HR domain leaders to drive innovative customer experiences and strategic initiatives that create value for Capital One HR.

Responsibilities

• Executive Governance & Decision Support: Design agendas for executive meetings that drive outcomes, ensuring transparency and accelerated decision-making.
• Strategy Architecture: Support the drafting and evolution of the multi-year HR strategy, aligning across the enterprise.
• Organizational Health & Reporting: Define and own metrics that matter, managing reporting on key objectives and organizational health.
• High-Stakes Communications: Draft communications for executive forums, bridging high-level strategy with enterprise-wide execution.
• Culture Advocacy: Help design initiatives fostering engagement and high performance within the Strategic Operations team and the broader HR organization.
• AI Enablement & Process Innovation: Identify and pilot opportunities to responsibly integrate AI tools into strategic operations workflows, enhancing efficiency.

Qualifications

• Bachelor’s Degree or Military experience
• At least 3 years of experience in Strategic Operations, Project Management, Management Consulting, HR Strategy, or a related field
• At least 1 year of experience in roadmap alignment, governance structures, and change management
• At least 3 years experience working in a matrixed environment

Preferred Qualifications

• Exceptional writing and visual storytelling skills
• Hightly organized with great attention to detail
• 4+ years of Project Management experience
• Exceptional communication and collaboration skills
• Excellent problem-solving and influencing skills
• Familiarity with leveraging AI technologies or prompt engineering to enhance operational productivity, analyze qualitative data insights, or streamline project delivery

Pay

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

• McLean, VA: $120,800 - $137,900 for Principal Project Manager

Schedule

This role is expected to accept applications for a minimum of 5 business days. No agencies please.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Learn more at the Capital One Careers website.