Associate Director, Strategic Operations
About the role
The Associate Director, Strategic Operations, Insights & Strategic Planning will serve as the operational engine for the Insights & Strategy team and lead the process to report on priorities and goals at the organizational level. This role will own the Braven-wide rhythm and content of how we communicate progress on our goals to staff, leaders, and our national and regional boards; play a key role in the Insights & Strategy team's work to strengthen cross-functional coordination and partnership; and drive the internal operational rhythm of the Insights & Strategy team.
Responsibilities
Organizational Progress Monitoring & Reporting (40%): Design, own, and continuously improve the infrastructure to prepare progress updates for stakeholders. Regular deliverables include but are not limited to: Project managing and packaging quarterly progress-to-goal (PTG) memos for Braven's national board, leadership, and staff; Drafting region-specific progress updates on priorities for regional board meetings; Preparing regular updates to Braven leadership and staff on organizational priorities and goals; Pull, analyze, and/or visualize data independently to support progress monitoring; Build relationships with relevant partners for this work (e.g., executive owners of priorities); Establish expertise and serve as a thought partner on questions and situations related to org-wide progress monitoring.
Cross-Functional Partnership & Coordination (30%): Act as trusted liaison to the leaders of the Product, Systems, and External Affairs teams in changing the operating model for how they work together; Design and help execute a regular central team regional team feedback structure at the Alignment Team level (Braven's leadership team); Support the Head of Insights & Strategy to lead two internal councils (Data Governance Council and AI Advisory Council) and one external council (Labor Market & Economic Advisory Council).
Insights & Strategy Team Operations and Coordination (30%): Own the coordinated operational rhythm of the two halves of the team (Insights and Strategy), including annual planning and goal-setting, quarterly alignment, and weekly coordination; Design and plan team stepbacks and other meetings in support of the Head of Insights & Strategy and the Senior Director of Insights, from creating the agenda through post-meeting follow-up; Own knowledge management for the Strategy half of the team, maintaining shared and organized documentation and ensuring process clarity; Lead or support capacity-building and systems/process-building projects for primarily the Strategy half of the team.
Requirements
Minimum Requirements: BA/BS in a quantitative field or work experience that demonstrates expertise in quantitative analysis; At least 3 years of relevant experience; Extensive experience writing and presenting compelling data-driven narratives for internal and external audiences; Proficiency in Excel/Google Sheets and SQL.
Preferred Qualifications: Demonstrated experience using AI effectively and responsibly to make an actual impact on outcomes; Proficiency in SQL; Experience designing and building dashboards and visualizations (Tableau preferred); Strong strategic thinking skills, including a proven ability to bring clarity to ambiguous solutions; Ability to take initiative to solve challenges and tap into opportunities; Ability to make complex tasks simple by applying clear logic and processes to component steps; Excellent time management and prioritization skills, which allow you to manage your own time and energy and seek the right help to complete multiple projects well and on time; Demonstrated attention to detail, known for checking and double-checking your work; Learner's mindset, which you use to master new tools, software, and ways of working; Strong collaboration skills. You seek to understand others' problems and use your own perspective to solve problems together.