Associate Director Strategic Planning and Operations

About the role

For our client, we are seeking a Associate Director Strategic Planning And Operations to join the team of a leader in the Pharmaceuticals & Biotech space. This role will lead operational priorities where safety, quality, compliance, and execution discipline are central to success. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a life sciences environment.

Responsibilities

• Act as a trusted advisor to the VP of Global Patient Safety, shaping priorities and translating strategy into action
• Lead and develop a team focused on aligning operational support across the Global Patient Safety department
• Manage GPS's operating rhythm including meetings, business reviews, and follow-up mechanisms
• Prepare discussions for senior leadership by framing objectives and recommending next steps
• Create executive-level communications that clearly articulate GPS priorities and outcomes
• Drive accountability within GPS by clarifying roles, milestones, and dependencies
• Collaborate with various functions to align GPS priorities with broader enterprise objectives

Qualifications

• Doctorate degree with 3 years of relevant experience, or Master's with 5 years, or Bachelor's with 7 years; other qualifications accepted with varying experience
• Strong executive communication abilities to develop narratives and presentations for senior audiences
• Proven ability to influence stakeholders across a matrixed organization for alignment
• Experience in a chief of staff or similar business operations role supporting senior executives
• Relevant experience in the pharmaceutical or biotech industry, particularly in Patient Safety or related areas

Benefits

• Comprehensive employee benefits package including health and welfare plans for employees and their dependents
• Retirement and Savings Plan with generous company contributions
• Discretionary annual bonus program and stock-based long-term incentives
• Award-winning time-off plans to support work-life balance
• Flexible work models where applicable