Principal - Account Manager, New Business Strategy

About the role

The Principal Account Manager, New Business Strategy serves as the primary liaison between the company and new brand partners, ensuring a seamless integration and adoption of services. This role is pivotal in strategizing and executing portfolio management, fostering client relationships, and driving growth through informed business decisions.

Responsibilities

• Collaborate with leadership to develop and implement portfolio strategies for new clients, ensuring compliance with contractual obligations.
• Own relevant value proposition for assigned portfolio(s).
• Work closely with Product Center of Excellence to ensure product offerings, features, and capabilities are strategically integrated into client programs.
• (30%) Guide client through the onboarding process, ensuring alignment with Bread Financial procedures and marketing strategies.
• Manage client expectations during the onboarding process and serve as client advocate during all internal meetings.
• Drive teams to ensure contractual obligations are met, including challenging program performance expectations based on capability alignment and timelines.
• (25%) Leverage understanding of P&L to influence product and acquisition strategies and manage marketing funds.
• Oversee reporting setup and drive development of custom reporting as necessary.
• Manage marketing funds for assigned client(s) and marketing calendar.
• (10%) Leads the strategy for new client implementation and overarching delivery of modeled expectations at launch.
• Understand key metrics needed and relevant proof points to bring forward and enhance the strategic discussion on behalf of the GM or Director.
• (10%) Understands credit management practices with regard to credit line assignments and activation rates.
• Works cross-functionally with Fraud, Risk, Analytics and other key partners to deliver on strategic goals.
• Serves as internal point of escalation of client-related issues as well as strategic lead for project teams related to issue remediation.

Requirements

Minimum Qualifications:

• Bachelor’s Degree in Business Administration, Marketing or equivalent, relevant work experience
• 10-13 years in Account Management, Sales, Finance, Product Management, Project Management, Marketing, or credit card portfolio management

Preferred Qualifications:

• Master’s Degree in Business Administration, Marketing
• 10+ years management experience in a multi-level organization
• Demonstrated business and financial acumen within financial services, banking, payments, or fintech, with the ability to translate complex portfolio data and market insights into compelling executive-level recommendations and strategic growth opportunities
• Strong communication and presentation skills, with the ability to articulate complex product capabilities to clients, brands, and business stakeholders, influence decision-making, and drive stakeholder buy-in and adoption

Qualifications

Skills:

• Long Term Planning
• Account Management
• Portfolio Strategies
• Project Management
• Client Onboarding
• Relationship Management
• Expense Management
• Portfolio Management Reports

Skills Required:

• Communication and Hearing
• Communicate/Talking
• Stationary Position/Seated
• Typing/Writing
• Maintain focus in high pressure or fast-paced work environment

Benefits

Salary Range (unless Otherwise Noted Below):

• $139,800.00 - $223,700.00

Company Information

About Bread Financial®:

• Bread Financial is a tech-forward financial services company that provides simple, personalized payment, lending and saving solutions to millions of U.S. consumers.
• We are proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled—both personally and professionally.
• We are committed to supporting the overall wellness of our associates with a diverse suite of benefits and offer boundless opportunities for career development and non-traditional career progression.
• We are an Equal Opportunity Employer and comply with all applicable federal, state, and local laws.

Job Family

Client Services

Job Type

Regular