Principal, Account Management

Remote – US based candidates only, no visa sponsorship available.

About the role

This role will own compensation, benefits, and rewards programs that help attract, retain, and motivate talent at scale. You will partner with sales leadership, HR centers of excellence, and cross-functional stakeholders to align talent priorities with commercial execution. The position offers the opportunity to strengthen pay practices, improve program governance, and create more consistent outcomes across the organization within a life sciences environment.

Responsibilities

• Manage an Account Team to develop state-specific business plans and oversee performance expectations
• Directly monitor product and service quality while coordinating staff training and ongoing coaching
• Utilize project management skills to track milestones and mitigate risks effectively
• Identify resources needed for sustainable growth and align them to achieve business goals
• Build and maintain relationships with state contacts, including pharmacy directors and decision-makers
• Research industry trends to inform the state's strategies and operational requirements
• Resolve escalated client issues and ensure the 360-degree review of account performance

Requirements

• BA/BS Degree
• 8+ years related experience and expertise in relevant areas
• At least 4+ years leading individual contributors and leaders
• Intermediate to advanced computer skills, particularly with MS Office and databases
• Strong knowledge of the health benefits arena, especially in pharmacy benefits management
• Expertise in consultative selling and negotiation

Pay

$114,622 – $206,321 annually

Benefits

• Comprehensive medical, dental, vision, and wellness programs
• Generous paid time off and company-paid holidays
• Incentive compensation tied to performance
• 401K plan with company matching contributions
• Life and disability insurance coverage
• Tuition reimbursement opportunities
• Employee referral bonus program