Primary Care Nurse Supervisor

About The HealthCare Connection Founded in 1967, The HealthCare Connection (THCC) was Ohio’s first Federally Qualified Health Center (FQHC). Our mission is to provide quality and accessible primary healthcare services through community responsive approaches that address financial, geographic, and other barriers to care for residents of northern Hamilton County and surrounding areas. THCC serves over 20,000 patients annually and operates two primary care clinics and six school-based health centers and growing! Our integrated model includes Primary Care, Pediatrics, Infectious Disease, Substance Use Treatment, Integrated Behavioral Health, Dental Services, Women’s Health, and Pharmacy. THCC is proudly recognized as a Level 3 Patient-Centered Medical Home (PCMH)—the highest recognition for quality and coordinated care.

About the role

We are seeking an experienced Primary Care Nurse Supervisor who enjoys developing people, strengthening clinical practice, and being actively engaged with the care team. This is a hands-on leadership role providing day-to-day supervision and support to Medical Assistants, LPNs, RNs, and other clinical support staff. Working closely with providers, and clinical leadership, the Nurse Supervisor helps create a safe, consistent, and collaborative clinical environment where staff are supported, patients receive high-quality care, and teams have the training and resources they need to succeed. This role combines clinical leadership with limited direct patient care, allowing you to remain connected to both your team and the patients we serve.

Responsibilities

• Lead and develop clinical staff through coaching, feedback, training, competency assessment, and ongoing performance support.
• Maintain a visible, hands-on presence in clinical areas, working alongside staff to reinforce best practices, build confidence, and identify opportunities for improvement.
• Coordinate clinical staffing, schedules, and daily assignments to support appropriate coverage and continuity of patient care.
• Serve as a trusted clinical resource for staff and providers, supporting questions related to nursing practice, patient care, triage, and clinical concerns.
• Promote safe, consistent clinical practice through adherence to established protocols, nursing standards, infection-prevention practices, documentation requirements, and scope-of-practice guidelines.
• Partner with providers, Practice Managers, and clinical leaders to strengthen workflows, communication, patient safety, and the overall effectiveness of the care team.
• Support orientation, onboarding, continuing education, and competency development for clinical staff while contributing to quality-improvement and patient-safety initiatives.
• Provide limited direct patient care within the RN scope of practice, including triage, RN visits, patient education, care coordination, and clinical procedures.
• Model professionalism, sound clinical judgment, teamwork, accountability, and compassionate, patient-centered care.

Requirements

• Active RN licensure in state of Ohio
• Associate's degree in nursing
• Five (5) years of clinical experience, two (2) years of which must be in a leadership capacity

Qualifications

• Bachelor’s degree in nursing
• Experience in FQHC, CHC, or other Primary Care setting

Benefits

• Anthem BC Health Insurance
• Wellness Rewards Program
• Dental and Vision Insurance
• Free Life & Short-Term Disability Insurance
• 403(b) Retirement Plan with employer match
• Comprehensive Paid Time Off (PTO)
• 10 Paid Holidays