Primary Care Assistant - MA - FT, Days

About the role

Under the direction of the primary care operations team, the Primary Care Patient Care MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.

Location

Mercy Hospital Southeast-Primary Care Clinic
817 North MT Auburn Road
Cape Girardeau, MO 63701

Responsibilities

• Provide safe, timely, effective, efficient, equitable, patient-centered care in collaboration with Mercy Primary Care Providers
• Partner with patients, providers, and the clinical care team to drive quality outcomes
• Perform duties consistent with Mercy’s mission, values, and Service Standards

Requirements

• High school diploma or equivalent (required)
• Graduate from an accredited Medical Assistant program (preferred)
• One year of applicable patient care experience or applicable medical office experience as defined by the clinic (preferred)
• New hire must attend MA Clinic Academy training

Skills

• Works well as a member of a team; willing to collaborate with all members of the care team
• Excellent written and oral communication skills
• Customer service orientation
• Excellent organizational and interpersonal skills
• Flexible and positive attitude
• Attention to detail and accuracy
• Self-directed and able to perform tasks within scope of practice independently with minimal oversight

Benefits

• Medical, dental, and vision coverage
• Paid time off
• Tuition support
• Matched retirement plans for team members working 32+ hours per pay period

Schedule

Full-Time (40 hours per week), Days