Primary Care Assistant - MA - FT, Days

About the role

Under the direction of the primary care operations team, the Primary Care Patient Care MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.

Responsibilities

• Work directly with Mercy Primary Care Providers to deliver patient-centered care
• Collaborate with patients, providers, and clinical care team members to drive quality outcomes
• Perform duties consistent with Mercy’s mission, values, and Service Standards

Requirements

• High school diploma or equivalent (required)
• Graduate from an accredited Medical Assistant program (preferred)
• One year of applicable patient care experience or applicable medical office experience (preferred)
• Must attend MA Clinic Academy training upon hire

Skills

• Works well as a member of a team and collaborates with all care team members
• Excellent written and oral communication skills
• Strong customer service orientation
• Excellent organizational and interpersonal skills
• Flexible and positive attitude
• Attention to detail and accuracy
• Self-directed; able to perform tasks within scope of practice independently with minimal oversight

Benefits

• Medical, dental, and vision coverage
• Paid time off
• Tuition support
• Matched retirement plans for team members working 32+ hours per pay period

Schedule

Full-Time (40 hours per week), Days

Location

Mercy Hospital Southeast-Primary Care Clinic
817 North MT Auburn Road
Cape Girardeau, MO 63701