Pricing Specialist / Key Accounts

About the role

Location: Houston, Texas. DHL Global Forwarding (DGF) is the world leader in air freight services and a leading provider of ocean freight services, with around 30,000 employees ensuring transport of shipments by air or sea. DGF’s logistics solutions span the entire supply chain, from factory to shop floor, and include special transport‑related services. The business model is asset‑light, based on brokerage of transport services between customers and freight carriers, consolidating shipments to achieve higher volumes, purchasing cargo space at better conditions, and optimizing network utilization. With a global presence, DGF offers varied routing options and meets growing demand for multimodal shipments. As part of Deutsche Post DHL, the world’s leading logistics provider operating in over 220 countries, DHL Global Forwarding invests in employees’ growth, providing training, guidance, and career advancement opportunities, empowering teams to develop skills and achieve long‑term success.

Responsibilities

• Lead ad hoc Air and Ocean Pricing requests – with KPI targets as agreed with Senior Strategic Account Pricing Lead.
• First point of contact for all new pricing enquiries, including support for RFQs.
• Act as a point of contact for the customer from the time of award to implementation with the Key Account Operations Teams.
• Support customer general enquiries should operations need support to find an answer or be delayed in response.
• Support operations where needed, whilst prioritizing pricing.
• Support with reports / QBRs where necessary.
• Other tasks as assigned.

Qualifications

• 4+ years’ experience with Air/Ocean Freight operations, strong preference to freight forwarding industry.
• High customer service focus / can‑do attitude.
• Process improvement and process reviews experience required; Six Sigma a plus but not required.
• Bachelor’s Degree preferred.
• Working knowledge of TSA requirements strongly preferred.
• CargoWise (CW1) experience a plus.
• Dangerous Goods / Hazmat certification a plus.
• Strong Microsoft Office skills (Outlook, Word, Excel, and Power Point).
• Strong communication and presentation skills.

Pay

$93,142.50 - $124,190.00+ (Based on Experience)

Benefits

• Competitive base salary plus role‑dependent performance‑based incentives.
• 401(k) Match: $1‑for‑$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.