Pricing Director

About the role

The Monetization Strategy Director will be a trusted advisor and thought leader for the CRM and Industry Workflow to drive impactful monetization strategies from idea to execution.

What you get to do in this role

• Determine, support, and execute monetization strategies for ongoing and new innovations across ServiceNow's product portfolio
• Drive prioritization and clarity of pricing and packaging strategies across Business Units
• Work cross-functionally across product, GTM, and operational stakeholders to ensure monetization strategies align to corporate pricing and packaging strategic roadmap
• Prepare product leaders for the Pricing Committee approval reviews with pricing proposals that are robust
• Provide key monetization strategy inputs into Business Unit 3-year strategic plans, ensuring interlock with product strategies
• Drive strategic pricing analytics and insights from data and market analyses
• Lead customer/market studies around feature value, packaging and pricing
• Transform key insights into actionable recommendations and communicate findings to cross-functional stakeholders and senior executive leadership

Qualifications

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 3+ years of developing and executing product pricing and packaging strategy initiatives for software businesses
• 8+ years of experience in enterprise technology industry across strategic planning, pricing, product management / strategy, and/or management consulting
• Experience structuring and guiding analysis and extracting insights to inform decisions
• Experience facilitating pricing research including conjoint and other direct pricing studies
• Strong communication and presentation skills that can be tailored to senior executive level as well as line management

Pay

For positions in this location, we offer a base pay of $165,600 - $289,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

Benefits

We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.